Thank you for your feedback. Firstly, we would like to apologise for being asked to review something you haven’t yet received. From looking into your order we can see that your Home Consultant has had some trouble getting in contact with you to arrange the fitting of your covers. We also wrote to you on the 22nd August to let you know that your covers were ready for fitting. We will ask Mr Murray to contact you again as a matter of priority to ensure a convenient appointment can be made for you.
Customer Services Team
You ahve an excellent selection of materials available and i had the opportunity to see them all in the home visit. Your representative was satisfactory.
I would not recommend you to anyone else my family and friends are disgusted with the money that i paid for rubbish.
Plumbs
Plumbs
13 years ago
Thank you for your comments. We were very concerned to hear of the issues that you have encountered since the fitting of your order. We have put in a request for your Home Consultant to contact you as a matter of urgency, to arrange an appointment to take a look at the issue you are having with your covers. Please accept our sincere apologies for the problems you have had with your order.
Customer Services Team
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.