Thank you for your feedback. We were sorry to read that you are unhappy with the purchase of your covers. With regards to the fit it is sometimes necessary to make adjustments to the covers to improve the fit as it is a made-to-measure product. We will arrange for your home consultant to contact you to arrange an appointment to inspect your covers for you. You can also discuss your issue with the quality of the fabric – part of the home consultancy service before you buy involves you seeing a large fabric sample during your visit. If you feel that the fabric did not match up to this sample then please advise the consultant during the appointment. We would like to apologise for any inconvenience that this has caused you.
Customer Services Team
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.