Thank you for your feedback. We were sorry to hear you are not satisfied with the overall look of your loose covers. Some of our loose covers product types are not suitable for pattern matching as seems to be the case with your order. However, if you feel the covers are not fitting to a satisfactory level please contact us directly and we can arrange for a representative to come and look at the covers to see if any modifications can be carried out.
Customer Services Team
Product reviews
Date of purchase: 18/11/2013
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Trusted Customer
12 years ago
Communication was good. Salesman was supportive and gave good advice.
After been told an initial 6 weeks for completion from the time of order, we ended up with waiting nearly 4 months and with no communication from themselves, we had to be the pro-active ones. The...
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Plumbs
Plumbs
12 years ago
Thank you for your feedback. We are sorry to read that you feel that you have not had any communication during the progress of your order as our system shows contrary to that. Therefore, we feel something may have gone wrong with our communication to you in the post. I understand after viewing the data on our system that you were entitled to the Marks and Spencer voucher offer for thirty pounds and that these have now been issued to you however, we would like to clarify that the offer was only for thirty pounds and not fifty pounds. We are pleased to learn that you are satisfied with the finished re-upholstery and feel sure that it will give you many years of good service.
Customer Services Team
Product reviews
Date of purchase: 05/09/2013
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Trusted Customer
12 years ago
ok
Product reviews
Date of purchase: 20/10/2013
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Trusted Customer
12 years ago
Polite service from the first contact - all appointments promptly kept.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.