In general I was impressed, but then one of the items I had ordered was missing from the package, had to wait a couple of weeks for missing item to arrive (admitedly that was over Xmas), when I...
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Plumbs
Plumbs
12 years ago
Thank you for your feedback. On behalf of the Company, I would like to offer my sincere apologies for the problems encountered with reference to the missing scatter cushions. We understand that the correct coloured scatter cover has been sent to you and you are happy with your final product. We apologise that there was some confusion with this, given that we thought we may have needed a cushion cover to use as a sample to ensure a correct colour match. However, once we realised that this was not required, we remade the scatter cushion. Please accept our apologies that this message was not passed on.
Customer Services Team
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.