The initial contacts were excellent, but once my furniture had gone to the technical expert there was no communication from her and Plumbs for weeks and weeks. I had to do all the chasing and...
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Plumbs
Plumbs
12 years ago
Thank you for your feedback. Please accept our sincerest apologies for the problems you have experienced and delay in receiving your order. We are very sorry to hear our customer service was not up to our usual high standards and we will pass on your comments to our Customer Service Department. With regards to the fabric and the issues you have mentioned if you would like to contact us directly and we can discuss them with you personally to try and resolve this issue.
Customer Services Team
On reflection, I am unhappy about the extortionate price I was quoted for these covers, although the final article is excellent. I could have bought a complete suite for this money and remain...
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Product reviews
Date of purchase: 30/10/2013
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Trusted Customer
12 years ago
Very good service and result.
Product reviews
Date of purchase: 06/11/2013
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Trusted Customer
12 years ago
After a poor start your representative went all out to give us an excellent service!
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.