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Plumbs Reviews

6,693 out of 6,692 reviews

Trusted Customer

12 years ago

.......

Product reviews

Date of purchase: 15/11/2013

Trusted Customer

12 years ago

Good service and pleasant Representative

Product reviews

Date of purchase: 27/01/2014

Trusted Customer

12 years ago

Excellent service. Local rep was knowledgable and didn't try to "over sell" but even suggested…

Excellent service. Local rep was knowledgable and didn't try to "over sell" but even suggested we look at the more basic fabrics, given our needs and budget.

Product reviews

Date of purchase: 14/11/2013

Trusted Customer

12 years ago

very efficient and helpful adviser

Product reviews

Date of purchase: 22/11/2013

Trusted Customer

12 years ago

Everyone has been helpful and I particularly liked the speed of the upholsters and the…

Everyone has been helpful and I particularly liked the speed of the upholsters and the service given by them. they delivered when they said they would and were very friendly and helpful.

Plumbs

12 years ago

Thank you for your feedback. We are pleased to hear that you have been happy with the customer service that you have experienced during the progress of your order, and the fact that your order was delivered in a timely manner. We are sorry that you feel that the quality of the fabric does not meet your expectations but feel sure that your purchase will give you many years of good service. Customer Services Team

Trusted Customer

12 years ago

My concern about the quality of the material has not been addressed. You may be confident that it will last, I am not. I will not be using Plumbs again, neither will I recommend your company to anyone.

Product reviews

Date of purchase: 13/10/2013

Trusted Customer

12 years ago

Good insomuch as they were courteous.

Plumbs

12 years ago

Thank you for your feedback. We are sorry to hear that you are dissatisfied with your purchase in particular with regards to the fabric texture feeling hard and rough compared to that of the material on your original upholstery. The reason for the fabric feeling a little rough initially is usually due to the fire retardant finish applied to the fabric, but it is a legal safety requirement to back coat the fabric. We are sorry that you did not raise this issue with us on receipt of your furniture as there were some steps we could have taken to address your concerns with the cushions. Customer Services Team

Product reviews

Date of purchase: 18/09/2013

Trusted Customer

12 years ago

Efficient service. One cushion cover was overlooked but suppliers arranged to supply very promptly

Product reviews

Date of purchase: 30/09/2013

Trusted Customer

12 years ago

From measure up to fitting excellent

Product reviews

Date of purchase: 16/11/2013

Trusted Customer

12 years ago

the staff that came out to us were both helpful, curtious and friendly.

Trusted Customer

12 years ago

First rate service from the measuring to the fitting of the lose covers. Your staff are a pleasure to deal with both pleasant and helpful at all times. A very good product delivered on time at the right price. Thanks.

Product reviews

Date of purchase: 04/11/2013

Trusted Customer

12 years ago

As ABOVE

Product reviews

Date of purchase: 15/10/2013

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Plumbs Reviews

ReupholsteryMore reviews of this productView product website.....

Loose CoversMore reviews of this productView product websiteFit well

Loose CoversMore reviews of this productView product websiteDelighted ith the covers, lots of compliments. Tired looking chairs have new lease of life!

Loose CoversMore reviews of this productView product websiteGood quality fabric, lovely colour

Prestige - reupholsteryMore reviews of this productView product websiteDespite the fact that I chose expensive material, I feel it is not up to the standard I would expect. It creases easily and I feel will not last as long as I thought.

ReupholsteryMore reviews of this productView product websiteThe fabric used for my suite and curtains is extremely hard and rough. Not at all the soft chintz material that it replaced. The cushions on the couches and chairs is very soft and offers no...Read more

Loose CoversMore reviews of this productView product websiteGenerally very good though we had hoped for a slightly tighter fit on two items,

Loose CoversMore reviews of this productView product websiteLook and fit extremely good, will find out how good they are when I need to wash them

Loose CoversMore reviews of this productView product websitewonderful fit and we are very happy with them.

Loose CoversMore reviews of this productView product websiteAs above

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