Was told they would be 6 to 8 weeks. Took 12 weeks
Plumbs
Plumbs
12 years ago
Thank you for your feedback. Firstly, on behalf of the Company, I would like to apologise for the delays that you encountered waiting for your order to be fitted. I understand you are experiencing some issues with the covers not sitting correctly on your furniture. In view of this, we will ask our Home Consultant to contact you to see if the fit can be improved.
Customer Services Team
Progress feedback and contact with customer (us) was not good. I had to keep phoning to chase for collection dates.
Plumbs
Plumbs
12 years ago
Thank you for your feedback. On behalf of the company please accept my sincere apologies for any breakdown in communication throughout your order. We are glad to see you are happy with your finished product, but if you do experience any problems please do not hesitate to contact us directly.
Customer Services Team
Thank you for your feedback. We were concerned to read that you are not happy as you felt that you were entitled to the £100 discount voucher. However after checking your order history and noting that other promotional discounts have been applied to your order unfortunately the £100 discount voucher cannot be used in conjunction with the other offer. We are pleased to hear that you are happy with your covers and that you state that they are well made, we feel sure that they will give you many years of good service.
Customer Services Team
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.