Service was excellent throughout (regular updates provided on the procedure) however there was a problem with the sizing of one of the loose covers and it had to be made again. The replacement was...
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Product reviews
Date of purchase: 16/11/2013
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Trusted Customer
12 years ago
From start to finish they were superb - everything happened well ahead of schedule
Product reviews
Date of purchase: 05/03/2014
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Trusted Customer
12 years ago
from order to delivery was much longer than the 8 weeks quoted
Product reviews
Date of purchase: 30/01/2014
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Trusted Customer
12 years ago
From start to finish the service was a little slow
Very pleased with the service the representative came and taken the measerment, gave me a time that they would be ready and came back on the said date and fitted the covers.
The covers do not quite fit on the chair. I do like the fabric and the suggestion of the consultant on cover colours.
More disappointing however is the fabric and colour on the arm covers which I...
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Plumbs
Plumbs
12 years ago
Thank you for your comments. We are sorry to hear that you are not entirely satisfied with your loose covers. We will pass this information onto our local Home Consultant and ask that you are contacted as a matter of priority with regards to seeing if the fit of the covers can be improved. Due to the arm covers not being ordered at the same time, it is possible that they were not cut using the same batch of material. However, if you would like us to inspect the arm covers with a view to identifying any faults or lack of quality with the fabric we can do this when your Home Consultant contacts you.
Customer Services Team
The company organised a visit from their representative very quickly and when I requested another fabric sample, it arrived within a day. Very pleased!
Product reviews
Date of purchase: 24/01/2014
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Trusted Customer
12 years ago
Pleasant representative. Service as promised. Overall result very good.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.