We are very pleased with our covers they are 110%.The sales people who measured and fitted them were excellent professional and efficient Valerie and Murray Very high quality covers and very high...
After three months and two attempts to get it right my covers still do not fit....order therefore cancelled
Plumbs
Plumbs
12 years ago
Thank you for your feedback. Please accept our apologies for all the problems you encountered throughout the progress of your order. I can see we had completed an alteration to try and improve the covers, however this was unsuccessful and therefore we have cancelled the order and actioned a full refund. Again, please accept our sincerest apologies. It is most disappointing that we were unable to provide the product ordered.
Customer Services Team
Product reviews
Date of purchase: 19/02/2014
1
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Trusted Customer
12 years ago
It was a totally professional service from start to finish.
Very friendly, times arranged to suit. If any complaint it would be on the number of times I was phoned when at work to ensure I was happy with the service.
Product reviews
Date of purchase: 28/01/2014
0
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Trusted Customer
12 years ago
All right.
Product reviews
Date of purchase: 03/03/2014
0
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Trusted Customer
12 years ago
Wonderful representative, professional and personable easy to deal with and very patient.
Our fitter was friendly, professional and efficient with service overall, very good.
Plumbs
Plumbs
12 years ago
Thank you for your comments. I understand that we have had to alter your covers a couple of times since the initial fitting and whilst you are fairly satisfied, you have commented that the valance seems too long. This is something we are able to sort for you and in view of this, we will ask our Home Consultant to contact you to arrange this with you.
Customer Services Team
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.