After an initial problem with sizing of the back cushions, the company reacted with in a swift and professional manner to rectify the problem, after which the product and service was extremely good.
We feel that there should have been a follow up and inspection from Plumbs, to ensure satisfaction.
Plumbs
Plumbs
12 years ago
Thank you for your feedback. We’re sorry to hear that you feel disappointed with your purchase. The Post-delivery team will contact you shortly to discuss the course of action to be taken regarding the issues you have outlined.
Customer Services Team
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.