Did not want to listen to the fact that they left me with covers that creased and crinkled as soon as someone sat down Plumb refused to acknowledge or compensate for the problem Never would use again...
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Plumbs
Plumbs
11 years ago
Thank you for your comments. We are sorry to read that you were not happy with your loose covers. When you raised the concerns regarding your furniture covers we sent the Home Consultant to visit and send a report and photographs to us, upon receipt of these we did advise you that as they are a loose removable cover the covers will need redressing dependant on the amount of use. We can confirm that the foam strips that have been used are to hold the main frame of the covers in place. If you would like to discuss any more concerns please do not hesitate to call our Head Office on 01772 838363.
Customer Services Team
Product reviews
Date of purchase: 28/04/2014
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Trusted Customer
12 years ago
Consultant contacted me promptly and arranged visit within a few days.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.