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Plumbs Reviews

Displaying all 6,692 reviews

Mr Clifford

Feefo Verified

London

2 years ago

What Mr Clifford said about Plumbs:

Very good.😊

Tara

Plumbs

2 years ago

Thank you for rating our service with an excellent 5-Stars.

Product reviews

Date of purchase: 11/04/2024

Mrs Wilson

Feefo Verified

Carnforth

2 years ago

What Mrs Wilson said about Plumbs:

Highly recommended

Perfect match to my sofa

Tara

Plumbs

2 years ago

Thank you for your feedback. We’re really pleased to hear how delighted you are.

Mrs Wilson

2 years ago

😊

Product reviews

Date of purchase: 15/07/2024

Mrs Whiteley

Feefo Verified

Thirsk

2 years ago

What Mrs Whiteley said about Plumbs:

Excellent. Your representative Carol always looks after us.

Tara

Plumbs

2 years ago

Thank you for your review. We’re really pleased to hear that you’re delighted with the service.

Product reviews

Date of purchase: 06/07/2024

Trusted Customer

Feefo Verified

2 years ago

Fabulous upholstery - shame about the poor communication

As I wrote in my previous statement, Plumb's communication is substandard - one part of the organisation doesn't seem to keep in touch with the next person in the chain. They also give incorrect...

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service. The actual Production can take anything between 1-10 weeks, and may be slightly longer dependent on the product and make-up. All customers are provided with an estimate timescale at the point of sale, to ensure that we meet expectations and will always depend on live production status.

Product reviews

Tara

Plumbs

2 years ago

Thank you for your feedback. We always request for the Sales Consultant’s to provide us with as much information as possible at the point or sale, and that includes style and also whether there maybe an difficulty in removal to ensure, we provide enough Drivers to assist. We’re sorry to hear that you had to assist our Team, something of which we don’t expect. Once again, please accept our apologies. It’s great to hear that you’re delighted with the end result.

Date of purchase: 20/06/2024

Trusted Customer

Feefo Verified

2 years ago

Excellent

Tara

Plumbs

2 years ago

Thank you for reviewing our service.

Product reviews

Date of purchase: 20/06/2024

Mrs Cowan

Feefo Verified

London

2 years ago

What Mrs Cowan said about Plumbs:

All round great experience

Kept me updated on progress. Lots of advice offered while fitting the covers

Tara

Plumbs

2 years ago

Thank you for taking the time to review the service we have to offer. It’s great to hear how delighted you have been with your journey with us.

Product reviews

Date of purchase: 21/06/2024

Trusted Customer

Feefo Verified

2 years ago

Plumbs covered my suite years ago and did a very good job , but this time it was so disappointing . It took around six months from ordering to complete the chair covers. There were too many people...

Tara

Plumbs

2 years ago

Thank you for your feedback, we're sorry to hear that our service has not met your expectations and that you've had an unsatisfactory journey with us. We take pride in the service and quality we have to offer and it is upsetting to hear that you are not happy with the end result and should you wish to discuss your concerns further, please contact our Customer Service Team on 01772 838363.

Product reviews

Date of purchase: 19/03/2024

Trusted Customer

Feefo Verified

2 years ago

Service as er usual, prompt, well packaged, helpful agent

Tara

Plumbs

2 years ago

Thank you for your review. We're really pleased to hear that the service you have received has been prompt and helpful.

Product reviews

Date of purchase: 02/07/2024

Trusted Customer

Feefo Verified

2 years ago

Excellent

Excellent service. Would use again.

Tara

Plumbs

2 years ago

Thank you for your review review. We're really pleased to hear that you have been delighted with the service.

Product reviews

Date of purchase: 08/07/2024

Trusted Customer

Feefo Verified

2 years ago

Good generally although the representative missed or was late for 2 appointments due to car trouble. Also I had to pay the second part of the payment before delivery - I would have preferred to have...

Tara

Plumbs

2 years ago

Thank you for your review. We're sorry to hear that you had experienced two failed appointments. It's great to hear that you have rated us with 4-stars for service and that the service has been generally good.

Product reviews

Date of purchase: 07/05/2024

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Plumbs Reviews

Loose CoversMore reviews of this productView product website

Loose CoversMore reviews of this productView product websiteExcellent quality and service. Can't recommend enough

AccessoriesMore reviews of this productView product websiteScatter cushions to match recently purchased curtains. Excellent service very prompt delivery. Thank you

ReupholsteryMore reviews of this productView product websiteThe quality of the reupholstery is superb. The process of dealing with Plumbs, however is not. I had to repeatedly chase them and they did not communicate to the reupholster that it was a sofa bed...Read more

Loose CoversMore reviews of this productView product websiteThe Plumbs representative, Anita, was very professional and efficient, with excellent knowledge of the products that were available and which would most suit our needs. The ordering process was easy...Read more

Loose CoversMore reviews of this productView product websiteExcellent quality covers and great service. Friendly fitting service, lots of advice and look wonderful

Loose CoversMore reviews of this productView product website

AccessoriesMore reviews of this productView product websiteI very pleased with my cushion covers, they have completed the look with the recently purchased curtains and chair covers. Good job as per usual

Loose CoversMore reviews of this productView product websiteExcellent product will order again

Loose CoversMore reviews of this productView product websiteSo far we are very pleased with our new loose covers.

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