Communication was poor throughout. I wasn’t in a particular rush but would’ve appreciated being given timelines & responses to my queries rather than having to repeat calls & emails.
Tara
Plumbs
2 years ago
Thank you for your feedback. We're really sorry to hear that you have not had a pleasant experience. We do take feedback seriously, and I can assure you that we will follow this up with the Team, and will be used in ongoing service training exercises to improve our quality of service.
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Tara
Plumbs
2 years ago
We're really pleased to hear how delighted you are with the end result and once again, wish to apologise and thank you for your patience throughout the progress of your order.
See previous comment.
The people who worked on the project were very helpful and offered lots of suggestions. Those who made the curtains and cover were skilled and took pride in their work.
The...
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Tara
Plumbs
2 years ago
Thank you for your review. We're really pleased to hear that you have been delighted with the overall service and quality of products.
Product reviews
Tara
Plumbs
2 years ago
We're delighted to hear that you are pleased with the end result.
Date of purchase: 06/05/2024
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Mrs Mitchell
Feefo Verified
Stanford in the vale
2 years ago
What Mrs Mitchell said about Plumbs:
Very professional
Tara
Plumbs
2 years ago
Thank you for your review. We're really pleased that you have received a professional service.
Product reviews
Tara
Plumbs
2 years ago
Thank you for providing us with your feedback. We're really pleased to hear that you are delighted with the workmanship.
Excellent. Informative & helpful. From first meeting, nothing was too much trouble, advice very helpful.
Tara
Plumbs
2 years ago
Thank you for taking the time to provide us with your feedback. It’s great to hear that we have met your expectations and that you’ve been delighted with the service.
Product reviews
Tara
Plumbs
2 years ago
We’re pleased to hear that you are delighted with the end result & thank you for your valued custom.
Thank your or providing us with your feedback and 5-star rating.
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Tara
Plumbs
2 years ago
We’re really pleased to receive your positive feedback on our service and products. It’s great to hear how delighted you are with the service and also the quality of goods received.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.