It was a chapter of broken promises and appointments. A questions of the left hand not knowing what the right was doing! All the girls on the phone were very charming and full of apologies, but...
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Lee
Plumbs
11 years ago
Thank you for your feedback. We are sorry to hear about the problems with your order and can assure you this is not the experience we expect our customers to receive. We are glad that you found our staff pleasant on the phone and hope you will not hesitate to call if you have any concerns in the future.
I purchased a parker knoll sofa and chair expecting the finest quality 11 months ago from Paul Adams in Hull. the back cushions were saggy and looked misshaped. tried to resolve the problem but...
Product is fine, and brightened up a rather dull suite, I do find that the covers do tend to move about a bit and have to be tucked back in with the foam inserts.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.