How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews

Displaying all 6,693 reviews

Trusted Customer

11 years ago

Very satisfied

Product reviews

Date of purchase: 17/11/2014

Trusted Customer

11 years ago

Wonderful

The service from start to finish was superb. The workmanship is beautiful and we thank you very much

Product reviews

Date of purchase: 25/11/2014

Trusted Customer

North Yorkshire

11 years ago

What Trusted Customer said about Plumbs:

Plumbs

First class. can't fault.

Product reviews

Date of purchase: 08/01/2015

Trusted Customer

11 years ago

unhappy

five months ago I had dining chair seats recovered, a footstool recovered and ordered a pair of loose covers for two parker knoll armchairs. the seats were done well and in time, the stool was done...

Lee

Plumbs

11 years ago

Thank you for your recent feedback. We are very pleased to hear that you are satisfied with the products that you have received. On behalf of the Company, please accept our apologies for the problems that have occurred with your loose cover order. We have looked into this and can confirm that your Home Consultant has been dealing with this matter and we are working on getting your alteration completed as a matter of priority. Upon receipt of the altered cover, the Home Consultant will be contacting you to arrange an urgent fitting appointment.

Product reviews

Date of purchase: 20/01/2015

Trusted Customer

11 years ago

Very happy

Excellent from start to finish

Product reviews

Date of purchase: 19/01/2015

Trusted Customer

11 years ago

The service and delivery were of an acceptable standard.

Product reviews

Date of purchase: 26/11/2014

Trusted Customer

11 years ago

Product reviews

Date of purchase: 03/11/2014

Trusted Customer

11 years ago

Product reviews

Date of purchase: 10/12/2014

Trusted Customer

felixstowe suffolk

11 years ago

What Trusted Customer said about Plumbs:

worst in world

the rep came and took my order and with in two weeks told me out of stock and took three weeks to send new samples it was eight weeks before xmas told order would be here for xmas noooooooo second...

Lee

Plumbs

11 years ago

Thank you for your recent feedback. We are sorry to hear that you did not receive your cover within the approximate time scale quoted to you by our Home Consultant. In view of this, a discretionary discount was applied to your order. We are sorry that you feel the service and discount you received were not satisfactory. If you any queries or problems with your order, please do not hesitate to contact us directly.

Product reviews

Date of purchase: 12/11/2014

Trusted Customer

11 years ago

new suite

excellent,especially the young lady who visited and made all the arrangements

Product reviews

Date of purchase: 12/01/2015

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this productView product website

Loose CoversMore reviews of this productView product websiteA beautiful job completed and the chair looks amazing.

Loose CoversMore reviews of this productView product websiteAgain, first class. Can't fault.

Loose CoversMore reviews of this productView product websiteI cannot show you and image as they have taken them back for a second time.

ReupholsteryMore reviews of this productView product websiteMy sofa looks brand new, the fabric is gorgeous and the recovering faultless

Loose CoversMore reviews of this productView product websiteThe qaulity of the material was good as was the manufacture of the covers,they fitted the furniture perfectly.

ReupholsteryMore reviews of this productView product websiteVery pleased

Loose CoversMore reviews of this productView product website

Loose CoversMore reviews of this productView product websitenot what I call good service would not use again was told well you have your cover now so what saes man could not care less

ReupholsteryMore reviews of this productView product websiteexcellent and all chairs and settee are so comfortable

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?