Call that service? It was truly awful. I ordered on Jan 9th and they came in mid June! Not well made but I couldn't bother to complain any more.
Product reviews
Customer Services
Plumbs
11 years ago
Thank you for your feedback. Please accept our apologies for the delay in receiving your order for furniture covers. This delay was due our suppliers not being able to deliver the fabric ordered on time, and in view of this we did apply a 10% discount to the total value of your order by way of compensation for the delays.
We can advise that as the goods are a Made to Measure item a second fitting is sometimes necessary to enhance the fit, we are sorry that we had to action two alterations on your furniture covers to enhance the fit.
We are sorry to hear you are unhappy with the fit of your covers and would like to try and rectify your concerns. If this is something you would like to consider please could you contact our head office on 01772 838363.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.