Trouble with pick and delivery. Somewhat disappointed with the finish of the covers, not being as we agreed. However the fabric and the appearance of the covers were reasonable. To be fair we did get...
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Tara
Plumbs
3 years ago
Thank you for your review. We strive to ensure our customers have had a great experience throughout the journey and I can only apologise that you have not been happy with the service received from our Transport Team. Your feedback is extremely important to us, and will be passed onto the Training and Customer Service Team, for further training purposes.
Product reviews
Tara
Plumbs
3 years ago
We're sorry to hear this! And, we wish to reassure you that your feedback has been taken on board and addressed with our Team.
Thank you for your review. We're really pleased to hear how delighted you are with the service received.
Product reviews
Tara
Plumbs
3 years ago
It's wonderful to hear, that you are pleased with the fitting of your covers.
Date of purchase: 21/05/2023
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MK
Mrs Krabbe
Feefo Verified
3 years ago
What Mrs Krabbe said about Plumbs:
Jessica, the consultant who visited us, was so helpful, friendly and polite. She also suggested colour combinations.
Tara
Plumbs
3 years ago
Thank you for taking the time to review our service and products. Your feedback is important to us and we're delighted to hear how pleased you has been with the service received.
Product reviews
Tara
Plumbs
3 years ago
Thank you for your product feedback, we're really pleased to hear that you are delighted.
Absolutely brilliant service from ordering to fitting all within three weeks. Gwenda couldn’t have been more helpful showing me many different fabrics but. I’ve had these covers before so I know they...
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Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear that you are happy with the service from your Sales Consultant and that your expectations have been met.
Product reviews
Tara
Plumbs
3 years ago
It's great to hear that your delighted with your purchase.
Excellent service from the initial home visit to supplying and fitting the sofa covers and curtains. Everything was of a high quality and exactly as promised. Highly recommended.
Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear that you have rated our service excellent and that your expectations have been met.
Product reviews
Tara
Plumbs
3 years ago
It's great to hear that you are happy with your curtains.
Raymond Boyd is very helpful, friendly and reliable. He took the measurements and came back to fit the covers. They were ready ahead of time and they look great. Also, the price was very competitive...
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Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear that you are happy with the service and that your expectations have been met.
Product reviews
Tara
Plumbs
3 years ago
It's great to hear that you are happy with your newly fitted covers.
Date of purchase: 15/05/2023
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MR
Ms Rushmere
Feefo Verified
3 years ago
What Ms Rushmere said about Plumbs:
My covers fit beautifully and Julie who fitted the covers was wonderful 👍😀
Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear how delighted you are with the fitting of your covers and also the service received.
Product reviews
Tara
Plumbs
3 years ago
It's great to hear how pleased you are with the fitting of your new covers.
Date of purchase: 13/05/2023
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Mrs Miles
Feefo Verified
3 years ago
What Mrs Miles said about Plumbs:
Whole experience good Stephen was a pleasure to deal with and not pushy at all
Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear that you are delighted with the service received from your Sales Consultant.
Product reviews
Tara
Plumbs
3 years ago
It's great to hear that you are pleased with the fit and quality of your fitted covers.
Date of purchase: 12/05/2023
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SL
Susan Lewis
Feefo Verified
Rushden
3 years ago
What Susan Lewis said about Plumbs:
Very professional - excellent product. Very happy with outcome.
Tara
Plumbs
3 years ago
Thank you for your review, your feedback is important to us and we're really pleased to hear how delighted you are with the service and outcome.
Product reviews
Tara
Plumbs
3 years ago
We're really pleased to hear that you are happy with your loose covers.
Date of purchase: 03/05/2023
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MW
Mr Wright
Feefo Verified
3 years ago
What Mr Wright said about Plumbs:
Barbara was very professional
Tara
Plumbs
3 years ago
Thank you for your feedback, we're pleased to hear that you have been happy with the service received from your Consultant.
MW
Mr Wright
3 years ago
Was disappointed that my insurance was cancelled because I made a claim.
Tara
Plumbs
3 years ago
Thank you for the further feedback, I have passed this onto the Customer Service Team, to investigate this for you.
Product reviews
Tara
Plumbs
3 years ago
We're really pleased to hear that you are happy with your covers.
MW
Mr Wright
3 years ago
Just disappointed my insurance was cancelled because I made a claim.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.