Their staff and service was excellent right up until they missed out items I'd ordered and paid for. After an initial email confirming their error, there's been silence despite my chasing. A shame as...
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Tara
Plumbs
3 years ago
Thank you for your feedback, we're pleased to hear that you have been happy with the service and wish to apologise that you have had items missing from your order. I can see from our records, that a member of our Customer Service Team, has made contact with you with a view to rectifying the issues raised.
Product reviews
Tara
Plumbs
3 years ago
Thank you for your feedback, rest assured that our Customer Service Team are on with sorting the missing Arm Covers.
Date of purchase: 13/04/2023
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Ms Norton
Feefo Verified
3 years ago
What Ms Norton said about Plumbs:
I found Plumbs very helpful and informative, keeping me informed regarding visit to my home etc. I have slight prob;em with one item, but as this is abut personal choice its not a reflection of...
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Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear that you have been happy with the service received. If you do require any further assistance, please do not hesitate to contact us on 01772 838363.
Product reviews
Tara
Plumbs
3 years ago
Thank you for your feedback on the Products, we hope that you are happy with the changes made.
Date of purchase: 15/05/2023
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Mr Cross
Feefo Verified
Claughton on Brock
3 years ago
What Mr Cross said about Plumbs:
I gave the top mark because that is what they deserve absolutely the best service you could expect!!
Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear how delighted you have been with the service received.
Product reviews
Tara
Plumbs
3 years ago
It's great to hear how pleased you are and that you are happy with the products received.
Date of purchase: 02/06/2023
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Trusted Customer
Feefo Verified
3 years ago
Friendly courteous and speedy service
Tara
Plumbs
3 years ago
Thank you for your feedback, it's great to hear that you have received a friendly courteous service.
Product reviews
Tara
Plumbs
3 years ago
We're pleased you are happy with the fit and fabric choice.
Date of purchase: 21/05/2023
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Trusted Customer
Feefo Verified
3 years ago
The entire process from first contact until fitting the new covers was extremely smooth. We are delighted with the outcome.
Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear how delighted you are with the outcome.
Product reviews
Tara
Plumbs
3 years ago
It's great to hear that you are pleased with your recent order.
This is the second time we have had our sofas reupholstered by Plumbs. Once again the sofas look beautiful and are very comfortable.
Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear how delighted you are with your reupholstered furniture and we wish to thank you for your valued custom.
Product reviews
Tara
Plumbs
3 years ago
We're pleased to hear that you are happy with the workmanship.
Always recommend Plumbs-fitting like a glove. Happy! Local agent Amanda was pleasant and professional and pleased with end product despite it taking several month’s longer!
Perfect….
Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear that you are happy with your order.
Date of purchase: 02/03/2023
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Mrs Clark
Feefo Verified
Northumberland
3 years ago
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What Mrs Clark said about Plumbs:
Excellent service.
Tara
Plumbs
3 years ago
Thank you for your review, your feedback is important to us and it's great to hear that the service you have received is excellent.
Product reviews
Tara
Plumbs
3 years ago
Wow! It's great to receive such great feedback, we're pleased your happy.
An experience without fault, Pleasant, friendly and extremely competant from initial contact to final fitting of covers.
No complaints at all and have already recommended to several others,...
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.