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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

Product

4.6

2,290

277

2,725

ratings over the past year

Displaying all 73,077 reviews

Trusted Customer

Feefo Verified

2 months ago

It was mostly good but there was a long delay on processing one of my recent claims. I don't think it would have been picked up if I hadn't called to ask about it.

Gigi

Petplan

2 months ago

Hi, Thank you for your review. We appreciate your thoughts on our claims processing times and the frustration with delay, it's not our usual standard so we thank you for bringing this to our attention and this has been logged as feedback so we can improve on this process for our customers. Thanks, Gigi - The Customer Service Team

Date of purchase: 11/08/2026

Mx Tracey Dixon

Feefo Verified

GBR

2 months ago

What Mx Tracey Dixon said about Petplan:

Great

Always great - thank you!

Date of purchase: 14/08/2026

Trusted Customer

Feefo Verified

2 months ago

Easy

Only just got pet plan, it was easy to do on line. Straight forward with just what I needed for my new kitten. Thank you

Date of purchase: 16/08/2026

Mrs Catherine Baird

Feefo Verified

GBR

2 months ago

What Mrs Catherine Baird said about Petplan:

Haven't used it yet

Date of purchase: 29/07/2026

Mrs Yvonne Carpenter

Feefo Verified

GBR

2 months ago

What Mrs Yvonne Carpenter said about Petplan:

I feel I've been a victim of fraud and am disgusted with Petplan

Disgusting As far as I'm concerned petplan were fraudulent in their claims for the For Life policy I purchased

Rebecca

Petplan

2 months ago

Hi Yvonne, I'm sorry to hear of the situation you've experienced. Please may I ask you to email social@petplan.co.uk with your policy details and concern and we can look into this for you. Thanks, Becky - The Petplan Team

Date of purchase: 13/08/2026

Mrs Leah Carling

Feefo Verified

2 months ago

What Mrs Leah Carling said about Petplan:

Fast service paying vet bills all round great service I give you thumbs up 👍👍👍👍👍👍👍👍

Date of purchase: 12/08/2026

Trusted Customer

Feefo Verified

2 months ago

Claim resolved in no time at all

Excellent result with my claim

Date of purchase: 13/08/2026

Mrs Karen Abraham

Feefo Verified

GBR

2 months ago

What Mrs Karen Abraham said about Petplan:

Great

Date of purchase: 23/07/2026

Trusted Customer

Feefo Verified

2 months ago

Petplan

Amazing value and give peace of mind.

Date of purchase: 30/07/2026

Trusted Customer

Feefo Verified

2 months ago

Well worth it

I have a cat who needs repeat medication and fairly regular checkups. So, full coverage is well worth the money for us. Every claim I've made has been easy and stress free. I'm grateful to be...

Date of purchase: 13/08/2026