Information was provided in full and completed all tasks as requested with a follow up too.
Date of purchase: 11/08/2026
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Mr Luke Richardson
Feefo Verified
2 months ago
Rebecca
Petplan
2 months ago
Hi Luke,
I'm sorry to see you're unhappy with the service(s) we are providing. If you'd like to discuss it further, please email us on social@petplan.co.uk with your policy details and query/concerns.
Thanks, Becky - The Petplan Team
With reference to the ongoing claim for my cat following a diagnosis of hyperthyroidism, payments to my vet have been made promptly and I have received updates. I am happy with the service provided.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.