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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,355

278

70

32

72

2,807

ratings over the past year

Displaying all 72,664 reviews

Trusted Customer

Feefo Verified

1 month ago

Date of purchase: 02/08/2026

0

MY

Mrs Fionahelen Young

Feefo Verified

GBR

1 month ago

What Mrs Fionahelen Young said about Petplan:

Excellent service

Excellent service. Prompt actions

Date of purchase: 29/07/2026

0

MW

Mrs Susan Wilcox

Feefo Verified

GBR

1 month ago

What Mrs Susan Wilcox said about Petplan:

Good cover

Received 4 weeks insurance with my puppy. Decided to stay with them as dental issues are covered. Nobody else does. A friend has moved away from them, and needs dental work.

Date of purchase: 28/07/2026

0

Trusted Customer

Feefo Verified

1 month ago

Quality insurance

Managed to change cover quite quickly when our puppy sadly passed

Date of purchase: 27/07/2026

0

Trusted Customer

Feefo Verified

1 month ago

Kind and professional company

My last dog Patch had to be euthanised and Petplan handled a very distressing time with kindness i now have a new puopy and have re eived excellent service. Fair prices and well explained. Highly...

Date of purchase: 29/07/2026

0

Trusted Customer

Feefo Verified

1 month ago

Lack of confidence and communication

The agent was not sure of things as he kept asking if I was still on phone

Alison

Petplan

1 month ago

Hi, Thank you for your feedback. I'm sorry to see there was a lack of communication and confidence from the agent. If you have any queries surrounding your policy please email social@petplan.co.uk with your questions, pets name and policy number or address. Thanks, Alison - The Customer Service Team

Date of purchase: 30/07/2026

0

Trusted Customer

Feefo Verified

1 month ago