Calm kind call handlers during my queries when my dog needed surgery . My vets and thd vet hospital highly regard Pet Plan too
Date of purchase: 01/10/2026
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MP
Mrs Laura Pullen
Feefo Verified
1 month ago
Date of purchase: 30/09/2026
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Trusted Customer
Feefo Verified
1 month ago
Not very helpful
Zen
Petplan
29 days ago
Hi,
We're sorry to see your experience has been below 5*. If you'd like to discuss further, can we ask you to email social@petplan.co.uk with your policy number and we can look into that for you.
Thanks, Zen – The Customer Service Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.