Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
From start to finish was easy and the representative explained everything very clearly, could not…
From start to finish was easy and the representative explained everything very clearly, could not ask for better information in respect of all aspects of the holiday. Will certainly use again in the...
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Trusted Customer
Feefo Verified
12 years ago
Very good the lady on the phone helpfull with our holiday choice.
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Trusted Customer
Feefo Verified
12 years ago
The lady who took the booking was very helpful and accommodating
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Trusted Customer
Feefo Verified
12 years ago
Good service from agent 136 nice manner straight to the point ,gave us other options…
Good service from agent 136 nice manner straight to the point ,gave us other options to which solved our holiday to the exact budget.
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Trusted Customer
Feefo Verified
12 years ago
Booked our holiday to Ibiza with Julie 152
Straight forward.
Julie was very helpfull
Thanx
Booked our holiday to Ibiza with Julie 152
Straight forward.
Julie was very helpfull
Thanx
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Trusted Customer
Feefo Verified
12 years ago
Friendly excellent service
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Trusted Customer
Feefo Verified
12 years ago
I have found the service great but too long on hold, I was on hold for…
I have found the service great but too long on hold, I was on hold for 30minutes before someone answering each time I called.
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Trusted Customer
Feefo Verified
12 years ago
Good when booking hol very poor ever since as mistake in spelling of surname unable…
Good when booking hol very poor ever since as mistake in spelling of surname unable 2 make contact as phoned lots on hold 4 45 mins on 1 occasion without an answer
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Trusted Customer
Feefo Verified
12 years ago
original booking was perfect, but when we tried to up-grade,then the problems started. my advice…
original booking was perfect, but when we tried to up-grade,then the problems started. my advice to any one booking with this company be totaly prepared with all the options sorted. we finished up...
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Trusted Customer
Feefo Verified
12 years ago
Brilliant service .Robbie Roberts was attentive, patient and very helpful. Could not fault the service…
Brilliant service .Robbie Roberts was attentive, patient and very helpful. Could not fault the service Robbie provided.
Trusted Customer
12 years ago
OK
Good service. But I would prefer to choose my own airline without financial penalty
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.