Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
so far we are happy with the service we have received
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Trusted Customer
Feefo Verified
12 years ago
Misled with flight times wrong flight times on traval document
Non existing customer services just 10p…
Misled with flight times wrong flight times on traval document
Non existing customer services just 10p a minute con as no one ever answers the phone and a patronising booking lad who said what do you...
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Trusted Customer
Feefo Verified
12 years ago
Been trying to pay my balance for my holiday. The online payment system is not…
Been trying to pay my balance for my holiday. The online payment system is not working and when I try and ring I am put on hold for upto 30 minutes at 10p per minute and still never get to talk to...
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Holiday Gems
Holiday Gems
12 years ago
We sincerely regret that our online payment system has been disabled. If you would email admin@holiaygems.co.uk with a number and convenient time (from 0900 - 1730) our payment team will call you and resolve the issue.
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Trusted Customer
Feefo Verified
12 years ago
good service and being left to make your own mind up is good but having…
good service and being left to make your own mind up is good but having to wait 72 hours not good
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Trusted Customer
Feefo Verified
12 years ago
BOOKING WAS TAKEN QUICKLY AND WITH CUSTOMER CARE.
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Trusted Customer
Feefo Verified
12 years ago
Excellent service. Very friendly and helpful. Carol 124 did her very best and found us…
Excellent service. Very friendly and helpful. Carol 124 did her very best and found us a great deal. Will be recommeding to friends. Will definately use Holiday Gems next time.
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Trusted Customer
Feefo Verified
12 years ago
.comment
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Trusted Customer
Feefo Verified
12 years ago
goos service thank u
goos service thank u
Trusted Customer
12 years ago
very good
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Trusted Customer
Feefo Verified
12 years ago
Robbie was delightful, polite and professional at all times on the phone, and would book…
Robbie was delightful, polite and professional at all times on the phone, and would book with him again anytime!
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Trusted Customer
Feefo Verified
12 years ago
I had lots of contact with jane hallas (agent 143) she couldn't have been more helpful…
I had lots of contact with jane hallas (agent 143) she couldn't have been more helpful and bent over backwards to get my family the accommodation we required. Thank you Jane
Trusted Customer
12 years ago
Excellent service and great price . Will book again
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
