Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
12 years ago
Great service. Very helpful
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Trusted Customer
Feefo Verified
12 years ago
Very helpful, A lot cheeper for flights. We looked at monarch who wanted £190.00 where…
Very helpful, A lot cheeper for flights. We looked at monarch who wanted £190.00 where as holiday gems charged £140.00. Katie who helped us was very nice, looked at all sorts for us. and found the...
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Trusted Customer
Feefo Verified
12 years ago
I appreciated their help in booking my holiday.
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Trusted Customer
Feefo Verified
12 years ago
The girl was very helpful
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Trusted Customer
Feefo Verified
12 years ago
Just booked a holiday and was having trouble with my print off of vouchers ,…
Just booked a holiday and was having trouble with my print off of vouchers , but when i phone holiday gems the lady who helped me did a great job and got me sorted straight away so very please with...
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Trusted Customer
Feefo Verified
12 years ago
The only thing wrong was the wrong boarding passes were sent.
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Trusted Customer
Feefo Verified
12 years ago
Alex, the booking manager I spoke to was very obliging and found a date and…
Alex, the booking manager I spoke to was very obliging and found a date and airport suited to our options. When I emailed the next day with alterations to our original requirements he got back...
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Trusted Customer
Feefo Verified
12 years ago
Felt like I was asking a holiday company for a service on my car. I…
Felt like I was asking a holiday company for a service on my car. I was overcharged and the manager ignored this element of the email 3 times-still nothing. Asked for 2 rooms to be situated near...
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Holiday Gems
Holiday Gems
12 years ago
The booking to which this review relates was charged at the website price so we refute that you have been 'overcharged'. Further, the booking is for a single room and we are somewhat confused as to a request for rooms together. If another booking is linked to this booking please email admin@holidaygems.co.uk so that the request may be made with our suppliers. Your booking was made on 14 May and according to our records documents were sent on 15 May. Our system downloads the information to our admin system overnight and documents sent at that time. We regret that you found this delay inconvenient and trust that your holiday may now progress without further issue
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Trusted Customer
Feefo Verified
12 years ago
the booking of flights and tickets first class, very quick, if remaining process with passports…
the booking of flights and tickets first class, very quick, if remaining process with passports and visa are the same then you are the best, thank you.
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Trusted Customer
Feefo Verified
12 years ago
Second time I've used them, this time accommodation only so as I knew there were…
Second time I've used them, this time accommodation only so as I knew there were no flight prices involved I booked online.. Simple! Thanks again
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
