Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
12 years ago
Very helpfull and efficient and friendly
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Trusted Customer
Feefo Verified
12 years ago
very helpfull person carol was and if i wont to ask her anything
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Trusted Customer
Feefo Verified
12 years ago
The service was quick and efficient, but I found the abundance of ref. nos. confusing…
The service was quick and efficient, but I found the abundance of ref. nos. confusing and the On Line Check in appeared as Spam.
The generic documents were not as helpful as they could be as they...
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Trusted Customer
Feefo Verified
12 years ago
My booking experience with Holiday Gems was excellent. Agent 125phoned me back as promised and…
My booking experience with Holiday Gems was excellent. Agent 125phoned me back as promised and was very knowledgeable and helpful.
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Trusted Customer
Feefo Verified
12 years ago
can't remember the guys name but he was really helpful, clear and precise, got evrything…
can't remember the guys name but he was really helpful, clear and precise, got evrything done on the phone :)
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Trusted Customer
Feefo Verified
12 years ago
good customer service always
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Trusted Customer
Feefo Verified
12 years ago
AGENT 142R was an absolute star she was helpful and informative and very very patient…
AGENT 142R was an absolute star she was helpful and informative and very very patient as I was being very un-decisive. She gave advise where possible.
Excellent - if I was to use Holiday Gems again...
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Trusted Customer
Feefo Verified
12 years ago
I dealt with Carol Thompson who was excellent in explaining everything to me. We presume have…
I dealt with Carol Thompson who was excellent in explaining everything to me. We presume have received all the documentation we require and hopefully i will be easy to complete the documentation in...
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Trusted Customer
Feefo Verified
12 years ago
Slight hiccup with incorrect departure date being stated on booking confirmation which resulted in me…
Slight hiccup with incorrect departure date being stated on booking confirmation which resulted in me having to phone and listen to your reel of ads several times over at 10p/min cost to me - very...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
