Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
u state that my balance is due 14 weeks befor the start of my holiday, that…
u state that my balance is due 14 weeks befor the start of my holiday, that would put it 1 day befor I even booked it.
Holiday Gems
Holiday Gems
12 years ago
balance payments are due 14 weeks prior to departure to enable us to make payments on your behalf which are due to the suppliers. If your booking is made within the 14 weeks, the sales agent may give an alternative balance due date.Our admin team will send a reminder when the balance is due.
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Trusted Customer
Feefo Verified
12 years ago
This excellent score is forMax Formosa. Clear concise info.
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Trusted Customer
Feefo Verified
12 years ago
My friends booked a couple of days before me, they got several discounts, where as…
My friends booked a couple of days before me, they got several discounts, where as I didn't get any, I was charged more than my friends. When I asked about it I was told it's down to the operator....
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Trusted Customer
Feefo Verified
12 years ago
Very good, the agent was very helpful, and even offered me a flight from Southend,…
Very good, the agent was very helpful, and even offered me a flight from Southend, which is our local airport.
Trusted Customer
12 years ago
Carol 124 was very helpful and friendly.
Holiday Gems
Holiday Gems
12 years ago
Thank you for such positive feedback which will be forwarded to Carol on your behalf.
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Trusted Customer
Feefo Verified
12 years ago
Friendly, efficient & fast.
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Trusted Customer
Feefo Verified
12 years ago
Drew 125 was very helpful...couldn of asked for a better sale person... will definitely use…
Drew 125 was very helpful...couldn of asked for a better sale person... will definitely use holidaygem again.
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Trusted Customer
Feefo Verified
12 years ago
I found Robbie Roberts (agent 111) to be very friendly, courteous and helpful. I would have…
I found Robbie Roberts (agent 111) to be very friendly, courteous and helpful. I would have rated my experience as Excellent, but when I needed to get back to him there was a breakdown in...
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Trusted Customer
Feefo Verified
12 years ago
helpful staff who helped us around the website and finally the holiday we were looking…
helpful staff who helped us around the website and finally the holiday we were looking for.
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Trusted Customer
Feefo Verified
12 years ago
Excellent service! Very helpful and patient. My operator was able to advise in the interest…
Excellent service! Very helpful and patient. My operator was able to advise in the interest of my whole family. I would recommend them to my friends because of the service I was afforded.
Trusted Customer
12 years ago
Very good
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Trusted Customer
Feefo Verified
12 years ago
The chap on the other end of the phone could not have been more helpful…
The chap on the other end of the phone could not have been more helpful or more pleasant. He said he would call back in 15 - 20 minutes, and he did, with all the information we could ask for.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
