Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
12 years ago
Very good service and advice from operator 164 as this is the first time we…
Very good service and advice from operator 164 as this is the first time we have booked a holiday over the phone. The only problem I would say we had was being able to hear her as there seemed to be...
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Trusted Customer
Feefo Verified
12 years ago
Fantastic service and speedy documents . Service was excellent from start to finish . Will…
Fantastic service and speedy documents . Service was excellent from start to finish . Will defanateley use them again and recommend them to friends and family.
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Trusted Customer
Feefo Verified
12 years ago
Dealt with Nadine, whom was very helpful?
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Trusted Customer
Feefo Verified
12 years ago
Excellent quick service
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Trusted Customer
Feefo Verified
12 years ago
Am disapointed that the price of booking luggage. £70.00 PER BAG appears to be totally…
Am disapointed that the price of booking luggage. £70.00 PER BAG appears to be totally excessive. Feel as i 'm being ripped off! Won ,t be using this company again.
Holiday Gems
Holiday Gems
12 years ago
Thank you for your comments. Bags are subject to airline/supplier/broker admin fees if not booked at the time of confirmation. Our terms and conditions do clarify this point and we do regret that baggage is an optional extra which can only be added at cost.
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Trusted Customer
Feefo Verified
12 years ago
I found the young lady I dealt with, Charlie 176, to be very helpful and efficient…
I found the young lady I dealt with, Charlie 176, to be very helpful and efficient with my booking. I just hope Ryanair will be as easy!!!
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Trusted Customer
Feefo Verified
12 years ago
I am only in the early stage of my booking. I have only received my replacement…
I am only in the early stage of my booking. I have only received my replacement passport today therefore gems will only be able to progress the paper work later this week. MervynWynne
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Trusted Customer
Feefo Verified
12 years ago
Absolutely fab service
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Trusted Customer
Feefo Verified
12 years ago
Carol was our contact at holiday gems
Email reply prompt and full of requested information…
Carol was our contact at holiday gems
Email reply prompt and full of requested information call back at appointed time good answered all our points and confirmed a very good competitive holiday...
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Trusted Customer
Feefo Verified
12 years ago
Great value for money, excellent customer service. Only downside cost of phonecall a minute. Overall…
Great value for money, excellent customer service. Only downside cost of phonecall a minute. Overall would recommend. Thanks
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
