Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
5 years ago
Fab rep helped us find the perfect holiday
Absolutely brilliant agent called 123Geraldine who helped me and friends find a great good priced holiday . Friendly and professional.
Review Team
Holiday Gems
5 years ago
Geraldine's wealth of experience will result in great advice when finding the perfect holiday. Thank you for taking the time to post such positive comments.
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Mrs Joanne Buttery
Feefo Verified
5 years ago
What Mrs Joanne Buttery said about Holiday Gems:
They was very helpful with the information I was asking about
Review Team
Holiday Gems
5 years ago
We are so pleased that our team were able to offer informed answers to your queries. Thank you for taking the time to post your positive review
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Trusted Customer
Feefo Verified
5 years ago
Brilliant service as always
Brilliant service always when booking with holiday gems. Thank you
Review Team
Holiday Gems
5 years ago
It would appear that you are a return client - Thank you so much for having such confidence in our team and for taking the time to post this positive feedback.
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MW
Mr nigel walker
Feefo Verified
5 years ago
What Mr nigel walker said about Holiday Gems:
excellent prompt and helpfull
Review Team
Holiday Gems
5 years ago
Thank you for taking the time to post your positive feedback. We will be sure to advise Finn and we know that she will appreciate the feedback.
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Mr Carl Capewell
Feefo Verified
5 years ago
What Mr Carl Capewell said about Holiday Gems:
They were very good only price changed
They were quick and helpful took time to listen and try to fulfil requirements
Review Team
Holiday Gems
5 years ago
We do apologise that there was a price difference between the online submission and the actual confirmation. Unfortunately, this is a matter over which we have no control. The website gives full information of the process on every page of the order and this is reiterated in the Terms and Conditions to which you agreed when submitting the order. Once orders are received by our office, should we not be able to honour the booking at the web price we will call the client to offer any suitable alternatives which is then up to the client to accept or not. We are delighted, though, that our agent was able to provide a holiday which met your requirements and provided excellent service. Thank you for posting your positive feedback which is always appreciated.
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Miss LISA RICHARDS
Feefo Verified
5 years ago
What Miss LISA RICHARDS said about Holiday Gems:
Brilliant service Paul even managed to get cheaper deal with more nights
Excellent customer service Paul managed to find us the same holiday for a cheaper price and an extra four nights. We are so pleased and looking forward to our holiday in Portugal next April 18...
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Review Team
Holiday Gems
5 years ago
What a perfect outcome for your perfect holiday. We know that Paul's experience will always result in the best possible outcome and we thank you for taking the time to post your feedback.
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Ms Tina Hale
Feefo Verified
5 years ago
What Ms Tina Hale said about Holiday Gems:
Seemed very good, all documents arrived and guy on the phone was polite and helpful.
Review Team
Holiday Gems
5 years ago
We are delighted that the service exceeded your expectations and thank you for taking the time to post your positive feedback
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MT
Mr Oliver Tarnavean
Feefo Verified
5 years ago
What Mr Oliver Tarnavean said about Holiday Gems:
Doar un singur cuvânt: Minunat
Review Team
Holiday Gems
5 years ago
Mulțumesc ! apreciem parerea dumneavoastra
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MD
Mr Antonio Dias
Feefo Verified
5 years ago
What Mr Antonio Dias said about Holiday Gems:
Obrigada!
Muito bom! Atrasamo-nos para apanhar o shuttle mas esperaram por nós o que foi muito bom :)
Review Team
Holiday Gems
5 years ago
Obrigado por postar seus comentários positivos. É apreciado
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Mrs Lizandra Rosser
Feefo Verified
5 years ago
What Mrs Lizandra Rosser said about Holiday Gems:
Response was very good, could not fault the operator at all
Beryl
Holiday Gems
5 years ago
We are delighted that the service exceeded your expectations. Thank you for such positive feedback
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
