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Headwater Reviews

Displaying all 1,498 reviews

Trusted Customer

Feefo Verified

3 years ago

Excellent customer service and quick response to any queries. Would recommend their holidays, we have travelled with Exidys and Headwater for many years.

Paula Farmer

Headwater

3 years ago

Thank you for posting such a positive review. After many years travelling with both Exodus and Headwater your comments continue to be valued and appreciated. Headwater Customer Service

ANDREW COLE

Feefo Verified

3 years ago

What ANDREW COLE said about Headwater:

I did not have issues with service only the add ins with the trip to germany

Trusted Customer

Feefo Verified

3 years ago

Malta Booking

I dealt with a lady called Lauren Matkin who was a superb ambassador for Headwater - friendly, helpful, attentive and very knowledgeable about our chosen destination.

Paula Farmer

Headwater

3 years ago

Thank you for posting such a positive review. Headwater Customer Services

Trusted Customer

Feefo Verified

3 years ago

Friendly, helpful, flexible

Megan Wyatt always pleasant, helpful with excellent communication.

Trusted Customer

Feefo Verified

3 years ago

Excellent service

Katie responded to our initial query promptly and liaised with the proposed hotel to ensure our room requests were confirmed in advance. A very friendly and efficient booking process. Thank you.

Paula Farmer

Headwater

3 years ago

Thank you for posting a welcoming positive review.

PHILIP

Feefo Verified

Kent

3 years ago

What PHILIP said about Headwater:

Helpful and easy holiday booking experience

Our contact Megan was a delight to deal with. She was polite, cheerful and helpful. She helped organise our hotels before and after our Headwater trip, providing all the information that we needed. ...

Paula Farmer

Headwater

3 years ago

Thank you for posting such a welcoming positive review

Trusted Customer

Feefo Verified

3 years ago

Excellent service from a delightful lady

I booked on line and was rung the following day by a very pleasant young lady who sorted out any potential pitfalls before they arose.Very helpful to have had the call.

Paula Farmer

Headwater

3 years ago

Thank you for posting such a welcoming and positive review.

Mike

Feefo Verified

Kent

3 years ago

What Mike said about Headwater:

Great service.

Polite and efficient for a tailor-made booking. Have used before and would use again.

Paula Farmer

Headwater

3 years ago

Thank you so much for posting such a welcome and positive review Headwater Customer Services

Trusted Customer

Feefo Verified

3 years ago

Seamless, frictionless and exceptional service

After originally booking with another couple, I tore my Achilles and required surgery so could no longer go skiing. Headwater were both understanding and empathetic to my situation and accommodated...

Paula Farmer

Headwater

3 years ago

Thank you for posting such a positive review. We do hope that you are now on the mend and can look forward to your amended booking later on in the year.

Trusted Customer

Feefo Verified

3 years ago