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Headwater Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,475 reviews

DAVID GOLDSTRAW

Feefo Verified

GBR

1 month ago

What DAVID GOLDSTRAW said about Headwater:

Great Service on discussing and booking walking holiday

It was very refreshing to receive such great service from Helen. We had two or three conversations about what Walking holiday woulld suit our circumstances. She was very supportive when we changed...

Sophie

Headwater

1 month ago

Thank you for your lovely feedback. It is great to hear how supportive Helen was in helping you find the right walking holiday and adapting when your plans changed. We are so pleased you have booked for April 2027 and really appreciate your kind words. Sophie Customer Relations Executive

Trusted Customer

Feefo Verified

1 month ago

Tuscany cycling

It was a friend who first contacted Headwater to research a holiday. They found one that suited and all couples within the party have dealt with Headwater individually.. they have been very...

Sophie

Headwater

1 month ago

Thank you for your kind review. I am so pleased to hear you found the booking process efficient and that Stella and Stephanie were helpful. Sophie Customer Relations Executive

SUSAN BALDWIN

Feefo Verified

1 month ago

Steph

Headwater

1 month ago

Thank you for your 5*'s it is very much appreciated. Stephanie Customer Coordinator

ALAN HOCKEY

Feefo Verified

NZL

2 months ago

What ALAN HOCKEY said about Headwater:

Great people to deal with

Hannah Plant was awesome to deal with. She dealt with all of our requests with professionalism and ease.

Sophie

Headwater

2 months ago

Thank you for your lovely feedback. We’re so pleased to hear that Hannah took such great care of you and made the process smooth and easy. We’ll be sure to pass on your kind words to her. Sophie Customer Relations Executive

MARJORIE WARREN

Feefo Verified

GBR

2 months ago

What MARJORIE WARREN said about Headwater:

Great service

Friendly, informative and helpful.

Sophie

Headwater

2 months ago

Thank you for your kind review. We’re so pleased to hear you found our team friendly, informative and helpful. Sophie Customer Relations Executive

Trusted Customer

Feefo Verified

2 months ago

Sophie

Headwater

2 months ago

Thank you for your wonderful review. We’re delighted you had such a great experience and truly appreciate you taking the time to share your feedback. Sophie Customer Relations Executive

THOMAS SANDAY

Feefo Verified

GBR

2 months ago

What THOMAS SANDAY said about Headwater:

Trip to Austria

Really good, prompt service and nice to speak to one person, who I could then speak to again, with further queries.

Sophie

Headwater

2 months ago

Thank you for your lovely feedback. We’re so pleased you enjoyed the prompt service and having a dedicated contact throughout your booking experience. Sophie Customer Relations Executive

Trusted Customer

Feefo Verified

2 months ago

Highly recommended

Very prompt and efficient service in booking holiday and flights

Sophie

Headwater

2 months ago

Thank you for your kind words. We’re so pleased to hear you found the booking process prompt and efficient, and we hope you have a fantastic holiday. Sophie Customer Relations Executive

Trusted Customer

Feefo Verified

2 months ago

Excellent

Faultless service

Sophie

Headwater

2 months ago

Thank you for your lovely feedback. We are delighted to hear everything was faultless and that you had such a positive experience. Sophie Customer Service Executive

Trusted Customer

Feefo Verified

2 months ago

The service was very professional and helpful. Everything was clearly explained.

Sophie

Headwater

2 months ago

Thank you very much for your kind feedback. We’re really pleased to hear that you found the service professional and that everything was clearly explained. Sophie Customer Relations Executive

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