Walks were good except for the first day. Through lovely villages and forests, Vezelay was amazing!
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Trusted Customer
Feefo Verified
10 years ago
Great walk in beautiful surroundings
Excellent service. We felt that Headwater cared how we got on.
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Trusted Customer
Feefo Verified
10 years ago
Headwater
Always very helpful. We will book walking holidays with Headwater again
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Trusted Customer
Feefo Verified
10 years ago
Casa Carascal
Very helpful.
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Trusted Customer
Feefo Verified
10 years ago
ab
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Trusted Customer
Feefo Verified
10 years ago
personal comments
Generally no complaints-prompt and pleasant
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Trusted Customer
Feefo Verified
10 years ago
Outstanding finca. Comfortable, relaxed ambience, lovely food and very friendly and helpful staff. It was everything and more than I expected.
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Trusted Customer
Feefo Verified
10 years ago
I gave a full review just aftyer returning: are you saying that you ignored that!!!
pp
Lisa
Headwater
10 years ago
Dear Valued Customer,
Thank you for your feedback, please let me reassure you the original feedback you provided via our in house customer service questionnaire and additional email have been received, logged and all points acted upon as per my response to you via email.
In addition to our in house customer reviews, we are now working with Feefo. This provides our customers a second opportunity to review their holiday via an independent third party review site. As this is a new venture for us, we have asked our customers who travelled this year to complete this questionnaire independently from our feedback questionnaire. In future, we will be including the link at the end of our in house questionnaire. I am sorry for any confusion this additional feefo feedback request may have caused.
We would like to thank you for travelling with Headwater this summer and look forward to welcoming you on another of our holidays in the future.
Yours sincerely,
Lisa
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Trusted Customer
Feefo Verified
10 years ago
Headwater holidayz
Great holidays, well-chosen routes, hotels and always great food and wine. Headwater Reps are helpful and knowledgeable.
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PH
Phil
Feefo Verified
10 years ago
What Phil said about Headwater:
Skiing in Leutasch
Have been cross-country ski-ing with Headwater every year for more than 10 years now. Been to Leutasch several times. Hotel is comfortable, food is good. We've never had a bad holiday with them.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!