This delivery was a complimentary bouquet after Flowers Direct did not deliver my Mother's Day order at all and didn't notify me nor my mother of a failure to provide the service. I had to contact...
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Flowers Direct
Flowers Direct
14 years ago
Please accept our apologies for the non arrival of your original order. Having looked at your order, it seems that we were unable to locate a florist able to deliver your order on the date requested. You should have received a call/email with regards to this, and so as this was not the case, we sincerely apologise. We hope that the refund and complimentary item goes some way towards restoring your faith in Flowers Direct.
When order was placed, I had to phone the company as it looked as though I wanted immediate delivery wheras I was looking for delivery 3 weeks in advance. I asked for flowers and chocolates to be...
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Flowers Direct
Flowers Direct
14 years ago
Please accept our apologies for any confusion caused. All orders show as released for dispatch, as this means they have transferred from our website, onto our main allocation system. Your order was requested for delivery on May 7th, however the plant ordered was from our postal range, and we do advise online that these items cannot be guaranteed for delivery on specific dates. Our plants are usually delivered as pictured online, as flowering potted plants, as opposed to plants you have to arrange and plant yourself.
The website's interface is clumsy and awkward to use -particularly on mobile devices. The delivery times are too broad, so these flowers arrived after we left.
I am sorry to learn that you are not happy with our service. Please eb aware that we only send to UK addresses, and so your order was dispatched in error. Our website should not have let your order for delivery to the address requested, and so for this I sincerely apologise. I can confirm that a full refund has been arranged. Please allow 3-5 working days for this to complete.
Flowers Direct
Flowers Direct
14 years ago
I am sorry to learn that you are not happy with our service. Please be aware that we only send to UK addresses, and so your order was dispatched in error. Our website should not have let your order for delivery to the address requested, and so for this I sincerely apologise. I can confirm that a full refund has been arranged. Please allow 3-5 working days for this to complete.
Product reviews
Date of purchase: 28/03/2011
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Trusted Customer
Feefo Verified
15 years ago
sometimes fail to make the correct date.
Product reviews
Date of purchase: 25/04/2011
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Trusted Customer
Feefo Verified
15 years ago
very fresh flowers which last for a very long time. good service.
Date of purchase: 11/04/2011
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Trusted Customer
Feefo Verified
15 years ago
Used you a number of times---always delivered on the specified day
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
