Helpful agents. Excellent knowledgable tour managers. Good quality hotels with constant reviews and if not upto spec new accomodation found. Good app giving all relevant tour info
Andrew S
Distant Journeys
5 months ago
Thank you for your kind feedback. Its wonderful to hear that you find our staff helpful, our tour managers knowledgeable and the hotels we use good quality. Its also pleasing to read that you find our app good and helpful. This is exactly the kind of service we aim to provide for all our customers.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 26/02/2026
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Julia
Feefo Verified
London
5 months ago
What Julia said about Distant Journeys:
It's a bit early to really comment as I have only made the booking and time will tell. However I didn't have to wait long to get through to an agent and Lauren was very personable and efficient.
Andrew S
Distant Journeys
5 months ago
Thank you very much for your kind feedback, we are absolutely delighted to hear that the service Lauren provided was personable and efficient, this is exactly the kind of service we aim to provide for all customers. We hope you have a wonderful time in Japan and look forward to hearing all about it on your return.
Warmest regards,
Andy - Distant Journeys
It was a pleasure to book our third trip with Distant Journeys. The fact that we keep returning shows just how much we appreciate the friendly service both before travelling and whilst on our...
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Andrew S
Distant Journeys
5 months ago
Thank you so much for your kind feedback. We’re absolutely delighted to hear that you’ve chosen to travel with Distant Journeys for a third time, that truly means a lot to us. It’s wonderful to know that our team’s friendly service, both prior to travel and during your adventures, has made such a positive impression. We always strive to make every journey as smooth and enjoyable as possible. Thank you again for your continued trust in us and look forward to helping you plan many more memorable journeys in the future.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 27/02/2026
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Jan Gavin
Feefo Verified
5 months ago
What Jan Gavin said about Distant Journeys:
Organised, helpful, able to answer all questions I asked.
Andrew S
Distant Journeys
5 months ago
Thank you very much for your lovely review, we are delighted to hear that we were able to answer your questions, if at any point you need anything else or have any more questions, please do not hesitate to contact us.
Warmest regards,
Andy - Distant Journeys
Thank you very much for your feedback, we are absolutely delighted to hear that the service our staff provided was a friendly and positive one, this is exactly the kind of service we aim to provide for all customers. We hope you have a wonderful time in Japan and look forward to hearing all about it on your return.
Warmest regards,
Andy - Distant Journeys
I’ve only called them twice both to book holidays. On both occasions very friendly, very efficient & built confidence you would be going on a great trip. The first trip was exceptional, sadly I’ve...
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Andrew S
Distant Journeys
5 months ago
Thank you so much for your kind feedback. We’re delighted to hear that both of your experiences with us have been friendly and efficient. It’s wonderful to know that your first trip was exceptional – that’s exactly what we aim for. We’re sure February 2027 will come around before you know it, and we look forward to helping make your next holiday just as memorable!
Warmest regards,
Andy - Distant Journeys
Very easy and simple booking process and the person I spoke to was really friendly.
Andrew S
Distant Journeys
5 months ago
Thank you very much for your kind review! We are extremely pleased to hear our staff were helpful when booking your holiday, this is exactly the kind of customer service we pride ourselves on. We thank you for choosing us again and look forward to hearing all about your tour to China on your return.
Warmest regards,
Andy - Distant Journeys
Thank you very much for your feedback, we are absolutely delighted to hear that the service Megan provided was a friendly and positive one, this is exactly the kind of service we aim to provide for all customers. We hope you have a wonderful time in China and Japan and look forward to hearing all about it on your return.
Warmest regards,
Andy - Distant Journeys
Friendly and well informed telephone support and great value.
Andrew S
Distant Journeys
5 months ago
Thank you so much for your lovely feedback! Its great to hear that you enjoyed a positive booking experience with our team. We're delighted to welcome you on our Highlights of China & Japan tour and hopefully many more tours in the future.
Warmest regards,
Andy - Distant Journeys
We're off to a good start, booking our holiday was an easy and pleasant experience with no surprises. A minor anomaly in the booking documentation was quickly and painlessly addressed. Now we've just...
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Andrew S
Distant Journeys
5 months ago
Thank you very much for your kind feedback. Its great to hear that your booking process with our team was an easy and pleasant experience. I'm sorry to hear that there was a minor anomaly to your booking, but pleased to hear that it was dealt with promptly. We look forward to welcoming you on our Very Best of Japan, it will be here before you know it!
Warmest regards,
Andy - Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
