Richard provided excellent, professional customer care. He was very knowledgeable and made me feel as if I was the only customer.
Andrew S
Distant Journeys
5 months ago
Thank you very much for your feedback, we are absolutely delighted to hear that the service Richard provided was professional and knowledgeable, this is exactly the kind of service we aim to provide for all our customers. We hope you have a wonderful time in India and look forward to hearing all about it on your return.
Warmest regards,
Andy - Distant Journeys
Thank you very much for your kind feedback, we’re delighted to hear that our staff provided you with a good booking experience, this is exactly the kind of customer service we pride ourselves on. We also thank you for your recommendation, it means a great deal to us. Wishing you an incredible journey on your Very Best of Australia tour.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 28/02/2026
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Catherine Freeman
Feefo Verified
5 months ago
What Catherine Freeman said about Distant Journeys:
Denise was very friendly and helpful. She listened to our concerns about the cost of flights and looked into them for us.
Andrew S
Distant Journeys
5 months ago
Thank you very much for your lovely review! We are absolutely delighted to hear that Denise was very friendly and helpful when booking your holiday. We always strive to provide the best possible customer service, knowledge and expertise. We look forward to welcoming you on our tour to South Africa and on many more tours in the future with us.
Warmest regards,
Andy - Distant Journeys
My experience of DJ is that the staff are always happy , pleasant and professional. We have booked six times now and not had any issues , if I had to make a small criticism they are sometimes slow to...
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Andrew S
Distant Journeys
5 months ago
Thank you so much for your kind words and continued support! We’re really pleased to hear that you’ve had such positive experiences with our team and that everything has gone smoothly across your six bookings. It means a lot to us that you remain happy customers. We also appreciate your feedback about phone response times. As you mentioned, we do experience very busy periods, but we’re always working on improving our service and making sure we can respond to everyone as quickly as possible. Your comments are very helpful as we continue to grow. Thank you again for choosing Distant Journeys, and we look forward to welcoming you on our The Very Best of South America tour including Quito and Galápagos Island Cruise Extension.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 28/02/2026
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George Ashton
Feefo Verified
5 months ago
What George Ashton said about Distant Journeys:
A good service
Andrew S
Distant Journeys
5 months ago
Thank you for your wonderful review! We are glad that your booking experience was positive one and we look forward to welcoming you on our Very Best of Kenya tour.
Warmest regards,
Andy - Distant Journeys
Catherine was so helpful, informative and didn't rush explaining all my questions
Andrew S
Distant Journeys
5 months ago
Thank you very much for your kind review! We are extremely pleased to hear that Katherine was pleasant and helpful when booking your holiday, this is exactly the kind of customer service we pride ourselves on. We thank you for choosing us and look forward to hearing all about your tour to Sri Lanka on your return.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 28/02/2026
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Joanne Anthony
Feefo Verified
5 months ago
What Joanne Anthony said about Distant Journeys:
Excellent service very helpful and informative
Andrew S
Distant Journeys
5 months ago
Thank you for your wonderful review! We are glad that your booking experience was positive one and we look forward to welcoming you on our Very Best of Uzbekistan tour.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 28/02/2026
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Gillian Forth
Feefo Verified
5 months ago
What Gillian Forth said about Distant Journeys:
Simple process over the phone, with everything sorted quickly
Andrew S
Distant Journeys
5 months ago
Thank you very much for your kind feedback, we’re delighted to hear that our staff provided you with a great booking experience, this is exactly the kind of customer service we pride ourselves on. Wishing you an incredible journey on your Very Best of Vietnam and Cambodia tour.
Warmest regards,
Andy - Distant Journeys
This is my second booking with Distant Journeys and would not hesitate to recommend them
Andrew S
Distant Journeys
5 months ago
Thank you very much for your kind feedback, we’re delighted to hear that you found Laura to be helpful and knowledgeable, this is exactly the kind of customer service we pride ourselves on. Thank you for choosing Distant Journeys again, and wishing you an incredible journey on your Splendours of Kerala tour.
Warmest regards,
Andy - Distant Journeys
Helpful agents. Excellent knowledgable tour managers. Good quality hotels with constant reviews and if not upto spec new accomodation found. Good app giving all relevant tour info
Andrew S
Distant Journeys
5 months ago
Thank you for your kind feedback. Its wonderful to hear that you find our staff helpful, our tour managers knowledgeable and the hotels we use good quality. Its also pleasing to read that you find our app good and helpful. This is exactly the kind of service we aim to provide for all our customers.
Warmest regards,
Andy - Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.