Very responsive, very knowledgeable with no high pressure sales pitch.
Andrew S
Distant Journeys
5 months ago
Thank you for your kind feedback. We truly appreciate you taking the time to share your experience. It's wonderful to hear that you found our team responsive, knowledgeable, and helpful without any pressure. This is exactly the kind of service we aim to provide for our customers.
Warmest regards,
Andy - Distant Journeys
KP
Keith Pettitt
5 months ago
My pleasure! We came back and immediately booked a trip to Southern India foe next year!
Date of purchase: 24/02/2026
0
Share
JR
James Richardson
Feefo Verified
5 months ago
What James Richardson said about Distant Journeys:
Excellent feedback and response when dealing with my cancelled trip to Australia via Dubai. Thank you.
Andrew S
Distant Journeys
5 months ago
Thank you for your lovely review. We are absolutely delighted that we were able to get you re-booked to Australia with us later this year. We look forward to welcoming you on tour and hearing all about your experience when you return home.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 05/03/2026
0
Share
Trusted Customer
Feefo Verified
5 months ago
Great customer service and informative
Andrew S
Distant Journeys
5 months ago
Thank you very much for your kind feedback, we’re delighted to hear that our staff provided you with a great booking experience, this is exactly the kind of customer service we pride ourselves on. Wishing you an incredible journey on your Spirit of India by Rail tour.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 05/03/2026
0
Share
LT
Lorraine Thornley
Feefo Verified
Manchester
5 months ago
What Lorraine Thornley said about Distant Journeys:
Very knowledgeable advised me on alternate flights from Manchester, although the brochure advertised ,,£200 off. She did say that the lowest price in the brochure actually included the money off...
Read more
Andrew S
Distant Journeys
5 months ago
Thank you for your kind feedback. Its wonderful to hear that Lauren was helpful and knowledgeable when booking your holiday. We understand your frustration about the pricing, please be assured that we will take comments onboard and feed them back to the relevant team for review.
Warmest regards,
Andy - Distant Journeys
Accessible and easy to talk to. Answered all questions candidly. Facilitated the booking process clearly.
Andrew S
Distant Journeys
5 months ago
Thank you very much for your wonderful review, we are pleased to hear that our staff were able to answer your questions, if at any point you have any more questions, please do not hesitate to contact us.
Warmest regards,
Andy - Distant Journeys
My wife & I were looking for a trip to South Africa, we spoke to Distant Journeys & Jennifer was really helpful explaining our chosen trip, tour extension & flight upgrade questions in patient...
Read more
Andrew S
Distant Journeys
5 months ago
Thank you very much for your feedback, we are absolutely delighted to hear that the service Jennifer provided was extremely helpful and friendly, this is exactly the kind of service we aim to provide for all our customers. We look forward to welcoming you on our South African Rail Discovery tour with Victoria Falls & Chobe National Park Extension, and hopefully many more tours in the future with us.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 04/03/2026
0
Share
CF
Christine Fraser
Feefo Verified
Helston
5 months ago
What Christine Fraser said about Distant Journeys:
Always had an Excellent service in booking and especially now with the chaos abroad and the rebooking of our holiday
Andrew S
Distant Journeys
5 months ago
Thank you very much for your kind review, we are absolutely delighted that our staff provided you with an excellent service when booking your holiday and we cant wait to welcome you on on Very Best of Vietnam tour and hear all about it on your return home.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 04/03/2026
0
Share
SP
Stuart Perry
Feefo Verified
5 months ago
What Stuart Perry said about Distant Journeys:
all good thanks
Andrew S
Distant Journeys
5 months ago
Thank you very much for your kind feedback, we’re delighted to hear that our staff provided you with a great booking experience, this is exactly the kind of customer service we pride ourselves on. Wishing you an incredible journey on our Very Best of Southern India tour.
Warmest regards,
Andy - Distant Journeys
Excellent customer service from Jenny QUILLAN Distant Journeys.
I was very impressed with Jennies level of knowledge and her ability to properly answer all my questions during the booking process.
Andrew S
Distant Journeys
5 months ago
Thank you very much for your feedback, we are absolutely delighted to hear that the service Jennifer provided was extremely helpful and friendly, this is exactly the kind of service we aim to provide for all our customers. We look forward to welcoming you on our New Zealand by Rail, Road and Sea tour and hopefully many more tours in the future with us.
Warmest regards,
Andy - Distant Journeys
Enquiry and booking process was excellent. Both the staff we spoke to were very helpful and answered all our questions. Reason for 4 rather than 5 stars is that on both occasions the promised emails...
Read more
Andrew S
Distant Journeys
5 months ago
Thank you very much for your feedback. We’re very pleased to hear that you found our staff helpful and able to answer your questions. Providing clear and friendly support is something we always strive for, so your comments mean a lot to us. However, we’re sorry to hear that the promised emails did not arrive as expected on both occasions and that you had to call again to obtain them. This is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention. We will review this with our team to ensure our communication and follow-up processes are more reliable in the future.
Warmest regards,
Andy - Distant Journeys
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
