Very helpful staff, well organised tours and some fabulous destinations.
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. We are happy to hear that you were satisfied with the service provided. Our team always endeavour to provide the best possible experience for our customers. Look out for more new destinations in the future and we will look forward to hearing about your trip to Uzbekistan when you return.
Kind regards,
Distant Journeys
Compehensive and personal service to my queries - NOT A CHAT BOT!
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. We are glad that you enjoy speaking to a human rather than a chat bot, just like us. And we hope you enjoy your Very Best of Uzbekistan tour.
Kind regards,
Distant Journeys
Wonderful service in these chaotic times, sadly our holiday cancelled due to Mr Trump.
We speedily rebooked & received paid funds refunded. The staff must be under so much pressure but everyone who...
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. We appreciate your positive feedback regarding a very challenging time. When this difficult situation began, our immediate priority was to make sure that our customers got the best service possible. We are so glad that you appreciated our efforts despite the unfortunate circumstances.
Kind regards,
Distant Journeys
Friendly and efficient staff. Very easy to book holiday required. Been on 4 tours with them up to now and found all of them well run and organised.
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. We are very pleased to read your positive feedback. We constantly endeavour to provide the best service possible and make the booking process as straight forward as we can. We hope that you enjoy your next tour as much as the previous four, and we will look forward to hearing about it when you return.
Kind regards,
Distant Journeys
Our initial booking was to go in April 26 but due to the Middle East situation had to be cancelled. The team were excellent in providing potential alternatives and helped us to secure a trip planned...
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. We are happy to hear that you were satisfied with the service provided. The situation in the Middle East was challenging, but our priority was doing what was best for our customers and we are so pleased that this showed and that an alternative tour was arranged for you. We hope that you thoroughly enjoy your trip to Japan later this year and we will look forward to hearing about it when you return.
Kind regards,
Distant Journeys
Date of purchase: 18/03/2026
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4 months ago
Had to cancel trip in April due to troubles in Middle East, I was kept informed and contacted next working day with options when I emailed. All booked again for October without any problems
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. It was very unfortunate that some tours needed to be cancelled due to the situation in the Middle East. But we are glad that you have been able to book your trip to Japan again for later in the year and we hope that you are looking forward to it.
Kind regards,
Distant Journeys
I am unable to review the trip as it was cancelled due to situation in the Middle East. However, I can say that the customer service I received from Distant Journeys at what must a very difficult...
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. It was very unfortunate that some tours needed to be cancelled due to the situation in the Middle East. But we are glad that you were happy with the service provided and that you have been able to re-arrange your Temples and Tigers tour and we hope that you are looking forward to it.
Kind regards,
Distant Journeys
Took some time to get through on the phone but once through was able to get all my questions answered satisfactorily
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. We are sorry to hear that it took longer than expected to get through to our team. Although we are pleased to hear that you were satisfied with the service provided once you did get through. We hope that you all enjoy your tour of Australia and New Zealand and we will look forward to hearing about it when you return.
Kind regards,
Distant Journeys
Excellent, holiday rebooked for next year at same price
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. The situation in the Middle East was challenging but we ensured that we put our customers first and provided the best service possible above all else. We hope you are looking forward to your trip to Japan, and we will look forward to hearing about it when you return.
Kind regards,
Distant Journeys
We were due to fly to Japan via Dubai but everything was cancelled due to the war. They have been so professional in the way they have dealt with this . They have rearranged our holiday for November...
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. It was very unfortunate that some tours needed to be cancelled due to the situation in the Middle East. But we are glad that you were happy with the service provided and that you have been able to re-arrange your Wonders of Japan tour and we hope that you are looking forward to it.
Kind regards,
Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
