Holiday cancelled due to trump war in Iran, DL kept us well informed, and re booked same holiday later in the year, as cheaper immediate refund given. Excellent service.
Andrew S
Distant Journeys
5 months ago
Thank you for your kind review. We are absolutely delighted that we managed to get you re-booked back onto your Golden Triangle and Goa tour for later this year. We cant wait to welcome you on tour and hear all about it on your return home.
Warmest regards,
Andy - Distant Journeys
Trusted Customer
5 months ago
Na
Date of purchase: 04/03/2026
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Thomas Cunningham
Feefo Verified
5 months ago
What Thomas Cunningham said about Distant Journeys:
My trip to Japan in April 26 was disrupted by the Middle East situation.
I was proactively contacted by Distant journeys to explain the situation and offered alternative travel plans or a refund....
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. It was very unfortunate that some tours needed to be cancelled due to the situation in the Middle East. But we are glad that you were happy with the service provided and that you have been able to re-arrange your Treasures of Japan tour and we hope that you are looking forward to it.
Kind regards,
Distant Journeys
Date of purchase: 16/03/2026
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Dawn Butcher
Feefo Verified
5 months ago
What Dawn Butcher said about Distant Journeys:
The customer service is outstanding. Always so helpful and friendly, a pleasure to speak to their customer advisors.
Angela
Distant Journeys
5 months ago
Thanks for the 5 star review, its great to read that our customer service is outstanding and its a pleasure to speak to us, just what we want to hear. Warm regards, Distant Journeys Team
We have used Distant Journeys twice and their expertise and efficient operation is excellent.
Due to the current war in the Middle East they had to cancel our trip to Japan but they have kept us...
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Angela
Distant Journeys
5 months ago
Glad to hear we could reschedule your Japan trip and we thank you for continuing to use our services, we really do value your custom. Warm regards, Distant Journeys
Date of purchase: 15/03/2026
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David Berragan
Feefo Verified
5 months ago
What David Berragan said about Distant Journeys:
Our holiday to Japan has had to be cancelled due to Middle East Conflict. Distant Journeys let us know in good time and were very helpful in getting re-booked for a later date.
Angela
Distant Journeys
5 months ago
Glad we could assist you in rescheduling your Japan trip, its certainly a place not to be missed, the feedback is always fantastic. We look forward to taking you there. Warm regards, Distant Journeys
Date of purchase: 13/03/2026
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Trusted Customer
Feefo Verified
5 months ago
As before, your admin is excellent and the advisors are so helpful and efficient.
Angela
Distant Journeys
5 months ago
Thanks for your kind words and the 5 star review, we really do appreciate it. Warm regards, Distant Journeys Team
Willingness to rebook travel plans that had to be cancelled due to unforeseen circumstances.
I fully appreciated the frantic time that the Middle East problem caused for all travel agents and calmly...
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Angela
Distant Journeys
5 months ago
Good to hear that Daly & Joe assisted you in readjusting your travel plans as a result of the Middle East crisis and we look forward to hearing all about your Treasure of Japan tour, we are confident you will enjoy all the itinerary has to offer. Warm regards, Distant Journeys
My original holiday was cancelled due to the Far East problems. Distant Journeys rescheduled it for me within minutes of me contacting me.
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. It was very unfortunate that some tours needed to be cancelled due to the situation in the Middle East. But we are glad that you were happy with the service provided and that you have been able to re-arrange your Highlights of Southern India tour and we hope that you are looking forward to it.
Kind regards,
Distant Journeys
Considering the problems they must be having trying to sort out all the holidays due to the war with Iran and getting people back from their holidays, they responded to having to cancel our holiday...
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. We are so pleased that you felt our performance was exceptional. The situation in the Middle East was challenging but we worked hard to make sure that all our customers got the assistance they needed. We are glad that you have re-booked your Wonders of Japan tour and we hope you are looking forward to it.
Kind regards,
Distant Journeys
Was due to go on holiday, using Qatar Airways and flying via Doha. When the situation in the Middle East changed, Distant Journeys were swift to contact me, to explain the cancellation of the holiday...
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. We are so pleased that you felt our communication and service was excellent. We are glad that you have re-booked your Wild Sri Lanka tour for next year and we hope you are looking forward to it.
Kind regards,
Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
