Professional and friendly staff who sort out any queries or concerns quickly.
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service and for our five-star review. We are so happy to be welcoming you back onto another tour with us. It is good to hear that you felt our staff were professional and friendly too. We would love to hear about your Essential Australia tour when you return, we are sure that you will have an amazing time.
Kind regards,
Distant Journeys
Date of purchase: 06/06/2024
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Trusted Customer
Feefo Verified
4 months ago
DJ handled the cancellation of our Sri Lanka trip due to the conflict extremely well and were very prompt with the refund. We had previously been with them to New Zealand which was outstanding and...
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. It was very unfortunate that your trip to Sri Lanka needed to be cancelled due to the situation in the Middle East. But we are happy to hear that you felt the process was handled extremely well. And we are so pleased to hear that you enjoyed your previous trip to New Zealand with us. We are sure that you will enjoy Canada just as much and you will have an amazing experience in such a beautiful country.
Kind regards,
Distant Journeys
The situation in the middle east resulted in our trip being cancelled. They have dealt with it very professionally and speed keeping us updated throughout. We have rebooked for next year seemlessly.
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. It was very unfortunate that your trip needed to be cancelled due to the situation in the Middle East. But we are so pleased that you felt the process of re-booking for next year was seamless and you were kept up to date throughout. And we would love to hear about your Very Best of Japan tour after you return.
Kind regards,
Distant Journeys
My initial booking was handled very well—prompt, professional, and all my questions were answered clearly. However, after making the booking, the level of service declined noticeably. Responses have...
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Amanda
Distant Journeys
3 days ago
Thank you for taking the time to leave such detailed feedback. Whilst I am pleased to hear that your initial booking experience was handled professionally, I am sorry that subsequent communication did not meet your expectations and caused concern regarding your travel arrangements. We appreciate how important it is to have clear information, and I am glad that Denise, one of our Team Leaders, was able to assist by providing the brochure itinerary and help resolve the issues you had raised. Your comments are invaluable and have been shared with the relevant teams as we continue to improve our service. We wish you a wonderful and memorable journey when the time comes to travel.
Warmest regards,
Amanda,
Distant Journeys
Date of purchase: 18/03/2026
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Trusted Customer
Feefo Verified
4 months ago
Distant journeys answer the phone promptly, are friendly, efficient and helpful.
They have responded well to any queries with regard to flights/holidays via Dubai. Their emails regarding changes...
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service and for our five-star rating. We are so pleased that you felt our staff were friendly, efficient and helpful. The recent changes and postponements to holidays due to the international conflicts have been unfortunate but we will always work extremely hard to ensure that everything gets resolved for our customers. We hope you are looking forward to your Treasures of Sri Lanka tour, and we would love to hear about it when you return.
Kind regards,
Distant Journeys
Always friendly, helpful service - this has been particularly true during current world situation.
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service and for our five-star rating. We are so pleased that you were satisfied with our service, and we hope you have an unforgettable experience on your Treasures of Nepal & Bhutan tour.
Kind regards,
Distant Journeys
I've always found them highly professional, helpful and friendly whenever I've spoken to them. Having taken 2 holidays with DJ so far I can't recommend them enough. My latest tour (booked for March...
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service and for our five-star rating. We are so pleased that you were satisfied with our service and found our staff to be professional, helpful and friendly. It was unfortunate that your tour had to be cancelled but we are sure that you will enjoy your re-booked tour as much as the previous two tours with us.
Kind regards,
Distant Journeys
Date of purchase: 24/03/2026
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DAVID CROOK
Feefo Verified
4 months ago
What DAVID CROOK said about Distant Journeys:
With all the trouble they have kept in touch and was really good changing my holiday
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service and for our five-star rating. We are so pleased that you were satisfied with our service and we hope you have an unforgettable experience on your trip to China.
Kind regards,
Distant Journeys
Date of purchase: 24/03/2026
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JT
June Todd
Feefo Verified
4 months ago
What June Todd said about Distant Journeys:
Both members of staff that helped with my holiday were very helpful and made me feel well informed. Jennifer Quilan supported us with our booking and gave us all the details we needed to book in...
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service and for our five-star rating. We will pass this positive feedback on to Jennie and Vicky who you spoke to. We hope you are looking forward to your Spectacular Canadian Rockies tour, and we would love to hear about it when you return.
Kind regards,
Distant Journeys
Thank you for taking the time to review our service and for our five-star rating. We hope you are looking forward to your trip to Uzbekistan, and we would love to hear about it when you return.
Kind regards,
Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
