Holiday itinerary looks great and receives lots of good views. However, I was extremely disappointed to be charged an extra fuel supplement of £74 on top of the advertised price, especially when my...
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Amanda
Distant Journeys
3 days ago
Thank you for sharing your feedback. I'm delighted to hear that the holiday itinerary has made such a positive impression, although I am sorry to learn of your disappointment regarding the fuel supplement. We understand that pricing changes can be frustrating, particularly when comparing bookings made at different times. As a tour operator, we are sometimes required to pass on increases in airline-imposed charges that are outside of our control, but we appreciate your concerns and the impact this can have on your overall experience. We do hope that, despite this initial frustration, you have a fantastic journey and enjoy all the wonderful experiences that await you on your tour.
Warmest regards,
Amanda,
Distant Journeys
Very pleased with how they amended our Australian tour to a later date due to the troubles in the Middle East. Professional and friendly service.
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service and for our five-star review. We are thrilled to hear that you felt our staff were professional and friendly. We are sure your Essential Australia tour will be worth the wait. Thank you for your review, it is much appreciated.
Kind regards,
Distant Journeys
We just booked our holiday and so far have found the company to be very professional and easy to book with.
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. How exciting, we are sure you will have an unforgettable experience on your Wonders of Japan tour. And we are pleased to hear that you found our staff to be very professional and easy to book with. We really appreciate your feedback.
Kind regards,
Distant Journeys
Prompt telephone answering. Sorted out Middle East affected holiday well by rearranging.
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. We are so pleased to hear that you feel that we answer calls promptly and we handled the re-arrangement of your holiday well. Sri Lanka is such a beautiful and fascinating country, and we hope you have an amazing experience there next year.
Kind regards,
Distant Journeys
I was assisted by Vicky Darlington in relation to transferring from my cancelled tour to a new holiday. She was absolutely brilliant in explaining everything and sorting it all out. Give her a...
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. We are so glad to hear that you had such a positive experience with Vicky. We will pass this compliment on to her for you. We hope you have an amazing time on your tour next year and we would love to hear all about it when you return.
Kind regards,
Distant Journeys
Knowledgeable staff across many destinations, friendly and helpful, good “been there done it” advice
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service and for our five-star review. We are so happy to hear that you found our staff to be knowledgeable, friendly and helpful with good advice. We are sure that you will have an unforgettable experience on your tour of Vietnam and Cambodia, and we would love to hear about it when you return.
Kind regards,
Distant Journeys
This is the second booking with Distant journeys and this booking process was informative and easy. Options were explained and it met our criteria.
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service and for our five-star review. We are so pleased to hear that you thought the booking process was informative and easy. We hope you are excited for your trip to Japan, we are sure you will have an unforgettable experience.
Kind regards,
Distant Journeys
We have been on holiday with Distant Journeys 3 times and have been looked after so well that we have just booked our 4 th holiday with them.
The booking process is so smooth and efficient. They...
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David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service. We are so glad to hear that you felt the booking process was smooth and efficient and our staff were helpful and polite. We are sure that you will enjoy Costa Rica as much as your previous three holidays with us. It is a beautiful country and we are confident that you will have an amazing experience.
Kind regards,
Distant Journeys
Professional, helpful and friendly staff, interesting and good value itinerary with and attractive option for personal tour
David Oliver
Distant Journeys
4 months ago
Thank you for taking the time to review our service and for our five-star review. We are so glad that you found our staff to be professional, helpful and friendly. We endeavour to provide the best value we can and create the most interesting and enjoyable tours possible, so we are glad that this shows. We are sure that you will have an unforgettable experience on your Golden Triangle and Goa tour.
Kind regards,
Distant Journeys
Thank you for taking the time to review our service. We are so pleased that you thought it was excellent. We hope you have an unforgettable experience on your Very Best of South America tour, and we would love to hear about it when you return.
Kind regards,
Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
