Thank you for taking the time to review, we really do appreciate it. We hope you have an amazing holiday and we look forward to hearing all about it, warm regards, Distant Journeys
Poor didn’t take notice of our booking requirements
Angela
Distant Journeys
1 year ago
We are sorry you feel the service has been poor, our Customer Experience Manager would be interested in your experience if you would like to discuss this further as customer satisfaction is of paramount importance to us here at Distant Journeys, Warm regards, Distant Journeys
Date of purchase: 29/11/2024
2
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KH
Keith Halley
Feefo Verified
1 year ago
What Keith Halley said about Distant Journeys:
Prompt answer to our call. Polite & knowledgeable about the trip we were wanting to book. Very quick & easy to complete the booking
Angela
Distant Journeys
1 year ago
Thank you for giving us five stars for service, we really do appreciate it and hope the holiday proves to be most enjoyable, warm regards, Distant Journeys
Date of purchase: 28/11/2024
0
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CM
Carol Maman
Feefo Verified
1 year ago
What Carol Maman said about Distant Journeys:
Booked by telephone very helpful and efficient
Angela
Distant Journeys
1 year ago
We are pleased you found us pleasant and efficient, exactly what we aim for. Thanks for the review and may we take this opportunity to wish you a most enjoyable holiday, warm regards, Distant Journeys
The brochure is so informative and when we booked via the telephone our advisor was so helpful.
Angela
Distant Journeys
1 year ago
We really are happy to read you were impressed with our brochures and found our reservations consultant helpful. We wish you a most enjoyable holiday and look forward to receiving your feedback upon your return, warm regards, Distant Journeys
Alex who booked our trip was both knowledgeable and helpful.
Angela
Distant Journeys
1 year ago
We appreciate you taking the time to recognise Alex's efforts, she is really great and we are lucky to have her, she has been part of our journey since the beginning, hence her vast knowledge. Alex has asked that I pass on her thanks to you and may we take this opportunity to wish you a most enjoyable holiday. Warm regards, Distant Journeys
Easy to book, no hanging around on the phone getting call backs, answered all the questions we had and emailed the itinerary and invoice straight away.
We have just booked our fifth journey with DJ. While happy to recommend them, we are disappointed that we have never received a response to a problem that occurred on our last trip - hence the loss...
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Angela
Distant Journeys
1 year ago
Wow, your fifth holiday with us, that is fantastic and we really do appreciate your custom. We are sorry that you never received a response to a problem on your last trip, that is most unusual and if you wish to speak with our Customer Experience Manager Angela, she will gladly place a call to you when its convenient for you as customer satisfaction is of extreme importance to us. Warm Regards, Distant Journeys
Date of purchase: 25/11/2024
1
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Fiona Witts
Feefo Verified
1 year ago
What Fiona Witts said about Distant Journeys:
Prompt reply so they seem to have enough staff to answer the phones. Made me feel that I could ask any questions at any time.
Angela
Distant Journeys
1 year ago
We are glad you were happy with our services and you can of course ask any questions you like our trained consultants are on hand to take any questions that may arise. We hope you have a wonderful holiday and look forward to your feedback, warm regards, Distant Journeys
Date of purchase: 26/11/2024
1
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Trusted Customer
Feefo Verified
1 year ago
I've just booked a holiday in India in twelve months' time. Very helpful staff on the phone, friendly and patient. Paperwork arrived by email swiftly afterwards.
Angela
Distant Journeys
1 year ago
Thank you for your booking and for awarding us 5 stars, we really appreciate it and we wish you a most enjoyable trip to India and look forward to feedback upon your return, warm regards, Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
