It is fantastic to hear that our team have provided great service for you, we really appreciate your feedback and hope you are enjoying using your new Robot Coupe Stick Blender. If you have any questions about the product or need anything else at all, just give us a call on 01229 480001 and we will be happy to help!
Product reviews
Geoff
Caterkwik
8 years ago
We hope you are enjoying using your new stick blender, please do not hesitate to give us a call if you need anything.
Very good price . However, having phoned and ensured next day delivery before ordering my microwave did not arrive the next day.
Phoned sales team and eventually sorted out. I received two...
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Steve
Caterkwik
8 years ago
Dear Sir, we agree and apologise for the inconvenience. The microwave was despatched on a next day service as promised. A 2nd microwave was despatched as soon as the report came through that the initial unit was unable to be tracked. This was to minimise any delay getting your order to you. This did unfortunately result in 2 units arriving. We did suggest this was a possibility but believe we took the best course of action (in the circumstances) from your perspective. Many thanks for your order, your feedback and your patience.
That is lovely to hear, we always try to provide the best service possible and its great to hear the thoughts of our customers. If you ever need anything further or have any questions do not hesitate to call us on 01229 480001 and we will be happy to help!
Date of purchase: 05/06/2018
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
Delivered quickly.
Geoff
Caterkwik
8 years ago
Thank you for letting us know that your order arrived promptly. We always strive to make sure everything goes smoothly for our customers from the point of ordering right through to receiving their goods. we really appreciate the feedback.
Thank you very much, it is always good to hear that we are keeping our customers happy! If you need anything else just give us a call on 01229 480001 and we will be happy to help with any queries you may have.
Product reviews
Geoff
Caterkwik
8 years ago
Great to hear that the product arrived on time and is what you needed. We hope you enjoy using your new freezer!
Date of purchase: 28/05/2018
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Trusted Customer
8 years ago
great service, not my first purchase and won't be my last
Geoff
Caterkwik
8 years ago
Great to hear! We endeavor to provide the best service possible. Thank you for letting us know and we look forward to hearing from you again soon.
Product reviews
Geoff
Caterkwik
8 years ago
Thanks for the great feedback, if you ever need anything else or have any questions just give us a call on 01229 480001 and we will be happy to help.
Thank you very much for your lovely comments! we're really happy that you are pleased with our service and we hope you enjoy using your new Buffalo Rice Cooker.
Product reviews
Geoff
Caterkwik
8 years ago
Thank you very much for your lovely comments! We're really pleased that you are happy with our service and we hope you enjoy using your new Buffalo Rice Cooker.
Efficient service, good range of products and competitively priced. Thank you
Geoff
Caterkwik
8 years ago
Thanks very much for the great feedback! We always aim to provide the best possible service to our customers. If you ever need anything else or have any questions just give us a call on 01229 480001 and we will be more than happy to help!
Date of purchase: 30/05/2018
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
Fast and efficient service.
Geoff
Caterkwik
8 years ago
Thank you for your review, we're really pleased to hear that you are happy with our service and hope you enjoy using your Buffalo Contact Grill. If you do ever need anything or have any questions please do not hesitate to give us a call on 01229 480001 and we will be happy to help.
Product reviews
Geoff
Caterkwik
8 years ago
Thank you for your review, we're really pleased to hear that you are happy with our service and hope you enjoy using your Buffalo Contact Grill. If you ever need anything please do not hesitate to give us a call on 01229 480001 and we will be happy to help.
We were recommended CaterKwik by fellow festival trader who has been buying for a long time apparently. We bought the 4 burner gas griddle which had been noticed to be heating the surface unevenly,...
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Steve
Caterkwik
8 years ago
We are sorry for the problem with the griddle and we note with concern your comments regarding our customer service. Following investigation, we feel our response isn't completely fairly described. We did initially thank you for your feedback but a complaint was logged. We offered to refund you in full. We acknowledged the issue as you described and offered a full refund while we further investigate the unit in question.
Product reviews
Steve
Caterkwik
8 years ago
Whilst we assure you that you were not sent a refurbished machine (when a griddle is used it is clear that it has been used) we do acknowledge that you were not satisfied with this product. The griddle does have areas hotter than others due the position and design of the burners under the plate. We are keen to investigate further as this range of griddles have proven a success with other purchasers.
Steve
Caterkwik
8 years ago
We are surprised and sorry to here you had problems with the regulator. The fitting is sourced from a long established, UK supplier (BES) and has been installed in many thousands of applications throughout the UK and Europe. It is manufacture strictly to the BS EN16129 standard and we have not experienced any dissatisfaction from our customers previously. We do acknowledge your feedback and thank you for taking the time to leave it.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.