always a pleasure to deal with quick and efficient
Geoff
Caterkwik
8 years ago
Thank you for the great feedback! It is always good to hear that our customers are pleased with the service they receive.
Product reviews
Geoff
Caterkwik
8 years ago
We are really pleased to hear that your new Buffalo fryer was delivered promptly, we hope you are enjoying using the product. If you have any questions or need anything else just give us a call on 01229 480001 and we will be happy to help!
There service was quick but the equipment was faulty and when I complained they refused to come out and fix it unless I gave them my credit card number in case I was to blame obviously I refused , I...
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Steve
Caterkwik
8 years ago
Thank you for your feedback. We apologise that things did not go smoothly. You are correct that the supplier (RH Hall) who cover this Smeg product's warranty in the UK were utterly convinced that the issue reported was not due a fault under the remit of their warranty terms. I hope you understand that we strenuously contested this position and pressed hard for a solution throughout.
By delivering what I ordered, I still haven't received it.
Had two members of staff on standby over the weekend to help (I am 76) and then again yesterday (we don't open in the daytime) If it comes...
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Steve
Caterkwik
8 years ago
We apologise sincerely for the delay. Your order will be delivered today. Our driver will call prior and make sure the fridge is sited and positioned to your satisfaction.
TC
Trusted Customer
8 years ago
Your driver has just left, he couldn't have been more helpful & did everything he could to make up for the delay, I would go as far as saying he is a credit to your company & definitely warrants 5 stars.
Thank you for taking the time to review our product, we really do appreciate your feedback.
Date of purchase: 11/06/2018
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
Great service
Geoff
Caterkwik
8 years ago
Thank you for the great feedback. it is good to hear that you were happy with the service you received from us!
Product reviews
Geoff
Caterkwik
8 years ago
We're really happy that the product is what you needed! If you ever need anything else or have any questions please give us a call on 01229 480001 and we will be happy to help.
Excellent service from initial phone call, placing order and very fast delivery and securely packaged to prevent damage.
Thank you Cater-Kwik
Geoff
Caterkwik
8 years ago
Thank you for your great feedback and kind words! We are really pleased to hear you have been happy with everything throughout your experience with Cater-Kwik. If you ever have any questions about our products or need help with anything just give us a call on 01229 480001 and we will be happy to help.
Product reviews
Geoff
Caterkwik
8 years ago
We hope you are enjoying using your new bottle cooler, great to hear that you are happy with the product.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.