Excellent sales service and a company that hopefully will continue to provide good after sales service if ever needed.
Delivery was eventually made, if a little late at night, by a very pleasant...
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Product reviews
Date of purchase: 14/06/2018
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Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
Keep to your quoted delivery deadlines, I was waiting for 9 working days without a glasswasher in a pub this is very inconvenient. The delivery times given were 3-5 working days.
Steve
Caterkwik
8 years ago
Dear Sir, we are sorry for the extended delivery, due in part to the machine requiring a conversion prior to despatch with our delivery team. The vast majority of deliveries are carried out within the timeframe specified at the time of the order and we are continually improving our delivery services as we move away from kerbside courier deliveries to site and position services carried out in our own vehicles by our own drivers but in this instance we acknowledge and apologise sincerely for the delay.
Product reviews
Date of purchase: 13/06/2018
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Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
Phone back and keep promises
Steve
Caterkwik
8 years ago
We are investigating where our communications have fallen short. In the meantime, we apologise and have assigned a member of our team the task of redeeming ourselves.
Product reviews
Date of purchase: 12/06/2018
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Trusted Customer
Kelso
8 years ago
What Trusted Customer said about Caterkwik:
Great to deal with communication good and fast delivery
Melissa
Caterkwik
8 years ago
Thank you for your positive feedback Jeremy, we like to keep our customers informed every step of the way.
Product reviews
Melissa
Caterkwik
8 years ago
I see you bought one of our very own 18kg washing machines, i hope this meets your needs as this is a outstanding machine.
Date of purchase: 16/06/2018
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Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
fast service, kept me informed from purchased to delivery, highly recommended
Melissa
Caterkwik
8 years ago
Thank you for your positive feedback. We like to keep our customers informed every step of the way,
Product reviews
Melissa
Caterkwik
8 years ago
Thank you for your feedback, that is a shame, i will certainly take this matter up with the manufacturer to ensure this does not happen again.
Thank you for your feedback, we love hearing about our customers experience with Caterkwik.
Date of purchase: 14/06/2018
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Trusted Customer
Belstone Dartmoor
8 years ago
What Trusted Customer said about Caterkwik:
delivered next day as promised.
Geoff
Caterkwik
8 years ago
Thank you kindly for the feedback, we always endeavor to deliver on time to our customers and it is great to hear that received your delivery promptly and when expected!
Product reviews
Geoff
Caterkwik
8 years ago
Good to hear the Parry Fryer Basket is what you needed, if you have any questions about the product or need anything else, just give us a call on 01229 480001 and we will be happy to help!
Date of purchase: 13/06/2018
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Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
there was absolutely no opportunity to negotiate on the price. it was a flat no, take it or leave it. Delivery was promised within 3-5 working days. i had to contact them some 11 days later and ask...
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Steve
Caterkwik
8 years ago
Dear Sir, we aim to offer the best price in the UK combined with traditional levels of service. In most instances we succeed. Unfortunately this doesn't always leave much room for negotiation but please rest assured with the satisfaction that you found the very best price in the UK for your Cinders product with no negotiation required - straight off the bat. However, we do apologise for the delayed delivery. We're investigating the cause of the delay right now and are advised by the manufacturer that the equipment is due for delivery by tomorrow. Thanks again for your order and your feedback is appreciated.
Date of purchase: 08/06/2018
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Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
Excellent service from Chris
Geoff
Caterkwik
8 years ago
That is lovely to hear. Thank you for the feedback, I shall pass your comments on to Chris. If you need anything further do not hesitate to give us a call on 01229 480001 and we will be happy to help in any way we can!
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.