Despite the fact that my bottle cooler didn't work on arrival (it happens sometimes) I've still given Cater-Kwik 5 stars due to the excellent ordering, delivery and replacement process. After placing...
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Amanda
Caterkwik
7 years ago
What a brilliant review to receive! Things don't always go to plan... but when we have such understanding customers as yourself and a hardworking Sales team that are dedicated to finding solutions and rectifying the problem promptly what more could you ask for- thank you for taking the time to leave us such a great 5 star review!
I found that the service I received was very good from the ordering up to the delivery, although I changed my delivery time twice they accommodated me and always kept me informed, the delivery driver...
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Amanda
Caterkwik
7 years ago
So glad to hear Cater-kwik team did as they always do and helped you from start to finish with your order! And glad everything went smoothly :) Thanks for the 5 Stars!!!
Product reviews
Date of purchase: 18/06/2019
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Trusted Customer
7 years ago
Quick and helpful
Amanda
Caterkwik
7 years ago
Short and Sweet! Thanks for the 5 Stars :)
Product reviews
Date of purchase: 21/06/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Caterkwik:
Very good service with knowledge but still waiting for installation of coffee machine.
Amanda
Caterkwik
7 years ago
Great stuff! If you need any help with when your installation will take please then please don't hesitate to call our team on 01229 480001 :)
Date of purchase: 19/06/2019
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Trusted Customer
7 years ago
Although my delivery was later than the advertise expected delivery window. The customer service was first class.
Amanda
Caterkwik
7 years ago
We're so glad to hear! Thank you for taking the time to leave us the 5 Stars!
Product reviews
Date of purchase: 17/06/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Caterkwik:
Excellent, within minutes of placing the order I was contacted to thank me, then an e-mail to say that the order would be dispatched soon and that delivery by next day. Also a phone message was left...
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Amanda
Caterkwik
7 years ago
So glad you were happy with our customer service! We will be sure to pass these Stars on to James :)
Yes I would buy from them again Rebecca was helpful ,prompt ,knowledgeable, it was quickly organised. Collecting and paying for the grill was easy and quick.
Amanda
Caterkwik
7 years ago
We look forward to working with you again in the future! Thanks for the Brill 5 Star review!
First class communication quick and efficient delivery. Would recommend.
Amanda
Caterkwik
7 years ago
SUPER!!! Thanks for taking the time to leave us a great review :)
Product reviews
Date of purchase: 14/06/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Caterkwik:
I cant say yet as it has not arrived a full 5 working days since the order ???
Steve
Caterkwik
7 years ago
We apologise that we slipped a day over the 5 days quoted initially. We are working hard to grow our own logistics teams and while we're confident that the many benefits this brings to our customers make this a worthwhile endeavour we do appreciate that any delay can cause inconvenience. We do have the option of using next day couriers if required and normally, by communicating closely with our customers, we get it right 99% of the time. Many thanks for your order and many thanks for your feedback.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.