I originally ordered online, as an individual - not a company. It was not clear from the website that only online orders would be accepted from businesses. A week passed without order update - and...
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Steve
Caterkwik
7 years ago
We apologise for the inconvenience incurred. It is true that we have additional security procedures in place for domestic customers (individuals or non-business customers), but we can and do accept orders online from non-business customers. The additional security measures should come into place only in certain scenarios (happy to discuss if you would like to give me a call) and it appears that in this instance they were applied unnecessarily. We have identified a training opportunity with an individual and acted upon it. We thank you sincerely for your custom, your patience and your review. Kind regards, Steve Doyle 01229 484922
Product reviews
Steve
Caterkwik
7 years ago
We apologise for the extended lead time. We're sure you'll be happy upon receipt.
Date of purchase: 25/06/2019
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TC
Trusted Customer
7 years ago
What Trusted Customer said about Caterkwik:
Could not fault it.
Amanda
Caterkwik
7 years ago
Thank you for the 5 Stars - another happy customer :)
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.