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Caterkwik Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,040 reviews

Trusted Customer

7 years ago

Customer service at its best

Although there was an issue with the delivery. it was quickly an efficiently sorted, and we were told we could keep the wrong items as an apology. Customer service at its best.

Amanda

Caterkwik

7 years ago

What can we say... Thanks for leaving us such a brilliant review :) 'Customer service at it's best'

Date of purchase: 13/06/2019

Trusted Customer

Halifax

7 years ago

What Trusted Customer said about Caterkwik:

Quick and Efficient

Amanda

Caterkwik

7 years ago

Just what we want!!! Thanks for the 5 stars :)

Date of purchase: 19/06/2019

Trusted Customer

Devon

7 years ago

What Trusted Customer said about Caterkwik:

The product was reasonably priced, and delivered in a couple of days.

Amanda

Caterkwik

7 years ago

Great News! Thanks for the 5 Stars!

Date of purchase: 18/06/2019

Trusted Customer

7 years ago

What Trusted Customer said about Caterkwik:

Delivery remains to be confirmed

Product reviews

Date of purchase: 18/06/2019

Trusted Customer

7 years ago

Great service

Quick and helpful response, quick delivery no extra cost for delivery to our post code where many other suppliers change extortionate delivery prices. Good communication and good prices.

Amanda

Caterkwik

7 years ago

We're not called Cater-(quick) for nothing!!! What a great review! Thank you for the 5 Stars :)

Date of purchase: 18/06/2019

Trusted Customer

Ipswich

7 years ago

What Trusted Customer said about Caterkwik:

First time but would definitely use again

Took a while to get a quotation for delivery on a special day and time but good prices for the Polar fridges I required and helpful staff who confirm any issues discussed with notes on customers...

Amanda

Caterkwik

7 years ago

Apologies that your quote took a little while longer than you expected! This will have been due to our helpful team making sure that they could get you the best price possible and sometimes this can take time. We look forward to working with you again in the future. :)

Product reviews

Date of purchase: 18/06/2019

Trusted Customer

7 years ago

What Trusted Customer said about Caterkwik:

Very pleased

Easy to order fast delivery very helpful staff

Amanda

Caterkwik

7 years ago

Great News! Thank you for taking the time to leave us the 5 Stars!

Product reviews

Date of purchase: 18/06/2019

Trusted Customer

Jersey

7 years ago

What Trusted Customer said about Caterkwik:

Excellent company to deal with.

Excellent service, processed my order professional and prompt.

Amanda

Caterkwik

7 years ago

What a brilliant review- Thank you! Glad you love the 18kg just as much as we do :)

Product reviews

Date of purchase: 12/06/2019

Trusted Customer

7 years ago

What Trusted Customer said about Caterkwik:

We ordered a fryer told delivery would be two working days I rang after one week and it still hadn't come i think someone forgot to order it Fortunately I got three days later

Steve

Caterkwik

7 years ago

Sincere apologies for the delay. We are investigating how this order incurred the extended lead time as it was processed promptly. I have spoken with the person who dealt with your order and with the manufacturer directly and it seems we have a tweak required to our procedures to better incorporate the suppliers newly introduced online ordering system. Many thanks for your valued feedback.

Trusted Customer

7 years ago

Thanks for your reply we don't normally have a problem with ca ter Kwik over the years......but with two fryers down it was a bit urgent thanks anyway

Product reviews

Date of purchase: 11/06/2019

Trusted Customer

7 years ago

What Trusted Customer said about Caterkwik:

On time, great service. Thank you!

Amanda

Caterkwik

7 years ago

Just what we like to hear! Thanks for the 5 Stars :)

Product reviews

Date of purchase: 13/06/2019

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