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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

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Trusted Customer

Stratford upon Avon

9 years ago

What Trusted Customer said about Waltons:

A brilliant service ! Great shed at a great price and a quick delivery. Very pleased with the service all round.

Waltons

9 years ago

Good afternoon,

It is fantastic to know that you found the service to be great all round and that you are so pleased with this. Thank you for a wonderful review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 24/04/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

No comment

Waltons

9 years ago

Good afternoon,

Thank you for your positive review - it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 23/04/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Poorly handled customer complaint

When someone calls with an issue with the quality and build of your product, telling them that you sell thousands without complaint is not very good customer service, especially as I was as pleasant...

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I tried calling earlier and left a voice message which I hope you will able to pick up later. Please accept my sincerest apologies that you are not entirely satisfied with your new overlap building. I can see that when you initially called, replacement parts were offered and subsequently refused. We always take the necessary steps to ensure that our customers have a full and final building that is fit for use. If there is anything at all we can help with please call us on 0800 029 1000 or via email to service@waltons.co.uk and we will resolve these.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I tried calling earlier and left a voice message which I hope you will able to pick up later. Please accept my sincerest apologies that you are not entirely satisfied with your new overlap building. I can see that when you initially called, replacement parts were offered and subsequently refused. We always take the necessary steps to ensure that our customers have a full and final building that is fit for use. If there is anything at all we can help with please call us on 0800 029 1000 or via email to service@waltons.co.uk and we will resolve these.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 19/04/2017

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Trusted Customer

Somerset

9 years ago

What Trusted Customer said about Waltons:

Good quality very happy with it all round and eas

Amazing 8×6 shed good quality and easy to put together all round excellent service very happy

Waltons

9 years ago

Good afternoon,

I am thrilled to know that you are so pleased with the service you have received as well as the good quality of your overlap shed. I am also glad that you found assembly straight forward. Thank you so much for your positive review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 23/04/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

I really like the playhouse that I bought. It wasn't very easy to put together though as I needed to drill guide holes for all the screw fixings which I didn't realise. I also didn't get the floor...

Waltons

9 years ago

Good afternoon,

I am so pleased that you are happy with the playhouse and service purchased. I tried calling earlier but received no answer. If you are able to contact me on either 0800 029 1000 or service@waltons.co.uk to discuss the query regarding the floor and get this resolved for you.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 23/04/2017

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Trusted Customer

9 years ago

Good fast delivery and delivery man very polite. I already recommended to neighbour

Waltons

9 years ago

Good afternoon,

I am so pleased to know that you are happy with the service we have provided and your recommendation is much appreciated. Thank you for a great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 23/04/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Fast delivery and very easy to put together. Would definitely recommend.

Waltons

9 years ago

Good afternoon,

I am thrilled to know that you are so pleased with the standard of service provided and that you would be happy to recommend Waltons. Thank you for your fantastic review.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 23/04/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Won't buy from here again

Very rough and extremely poorly made. I had to redo the doors as timbers were coming away. The side had to be released nailed

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have tried to call earlier and left a message for you. Please accept my apologies for the fact that you are not entirely satisfied with new mower store and if you are able to contact us on either 0800 029 1000 or via email to service@waltons.co.uk and we will help resolve any outstanding queries.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have tried to call earlier and left a message for you. Please accept my apologies for the fact that you are not entirely satisfied with new mower store and if you are able to contact us on either 0800 029 1000 or via email to service@waltons.co.uk and we will help resolve any outstanding queries.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 23/04/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Perfect for the job

The shed was exactly as described and was delivered when stated. It was simple to construct and is perfect for the job.

Waltons

9 years ago

Good afternoon,

I am delighted to know that you are so pleased with the service provided and with the quality of your overlap shed. It is great to know assembly was straight forward and that your shed is perfect for your needs. Thank you very much for your great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 21/04/2017

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Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Affordable Product

Easy to order......delivery was very early in the morning

Waltons

9 years ago

Good afternoon,

I am glad you found the ordering process to be easy and thank you for your positive review.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 18/04/2017

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Waltons Reviews

10 x 8 Waltons Overlap Apex Wooden ShedView product websiteBecause can't fault anything.

10 x 5 Pressure Treated Tongue and Groove Pent ShedMore reviews of this product (3)View product websiteApart from the flimsy windows the shed is sturdy

7 x 5 Waltons Overlap Apex Wooden ShedView product websiteextremely cheap timber and construction, thin, wobbly plywood floor, knots in timbers at places which mean they are already virtually snapped. To be fair, I suppose it was cheap but I'm not sure how...Read more

8 x 6 Value Overlap Apex Garden Shed with WindowsView product websiteHighly recommended good value very good quality

5 x 5 Waltons Honeypot Poppy Wooden PlayhouseMore reviews of this product (79)View product websiteVery good quality and well made

7 x 5 Waltons Honeypot Poppy Tower Wooden PlayhouseMore reviews of this product (15)View product websiteVery easy to put together and great quality

5 x 3 Waltons Overlap Wooden Garden Mower StoreMore reviews of this product (33)View product websiteReally poorly made !!! Had to redo most of door and some of the sides

6 x 2 6 Value Overlap Modular Pent Storage ShedMore reviews of this product (65)View product websiteIt is exactly as described

7 x 5 Waltons Overlap Apex Wooden ShedView product websiteAffordable product.....delivered very early in the morning

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