How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

avoid

I needed a receipt for the purchase of a shed to recover the cost from my employer. The request was sent to the sales team who obviously are not interested.

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have tried to call you earlier and have left a message which I hope you will be able to pick up later. I am really sorry to hear of the issues that you have experienced and if you are able to contact me on either 0800 029 1000 or service@waltons.co.uk I will be able to resolve any issues for you.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have tried to call you earlier and have left a message which I hope you will be able to pick up later. I am really sorry to hear of the issues that you have experienced and if you are able to contact me on either 0800 029 1000 or service@waltons.co.uk I will be able to resolve any issues for you.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 01/07/2017

0

TC

Trusted Customer

Coatbridge

9 years ago

What Trusted Customer said about Waltons:

Excellent service and prompt delivery excellent supplier

Waltons

9 years ago

Good afternoon,

It is wonderful to know that you are happy with the excellent service and prompt delivery that we have provided. Thank you so much for your great feedback - it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 10/07/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Excellent product and service.

Ordering on line was very easy and having paid extra for a guaranteed morning delivery received a text first thing to let me know that the driver would be with me between 6.50 and 8.50. He arrived...

Waltons

9 years ago

Good afternoon,
Thank you very much for your brilliant feedback!
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 20/04/2017

0

TC

Trusted Customer

Coventry

9 years ago

What Trusted Customer said about Waltons:

It is disappointing that we have not been given a delivery date

We are still awaiting delivery and have not been informed of a date as yet

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I'm really sorry for the delay with your order. Our Log Cabin installations are scheduled to be on a six week lead time, I can see that out team have been in touch and have confirmed a date with you. I hope you enjoy your new Log Cabin when it is installed and if you need anything at all please don't hesitate to let us know on 0800 029 1000 or via e-mail to service@waltons.co.ukThank you again,
Kindest regards
Mike - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I'm really sorry for the delay with your order. Our Log Cabin installations are scheduled to be on a six week lead time, I can see that out team have been in touch and have confirmed a date with you. I hope you enjoy your new Log Cabin when it is installed and if you need anything at all please don't hesitate to let us know on 0800 029 1000 or via e-mail to service@waltons.co.ukThank you again,
Kindest regards
Mike - Waltons Team

Date of purchase: 12/07/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Fantastic

Ordering was very easy, the delivery driver was very nice and helpful

Waltons

9 years ago

Good morning,

It is wonderful that you found our ordering process to be very easy and our driver to be both helpful and nice. Thank you for having taken the time to offer your great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/07/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Quick and easy. Delivery on time and helpful driver

Waltons

9 years ago

Good morning,

I am glad that you found the ordering to be quick and easy and our driver to be very helpful. Thank you for taking the time to leave your positive review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/07/2017

0

Trusted Customer

9 years ago

Delivery as promised - happy guy couldn't be more helpful. Greenhouse is just as pictured and I am delighted with it.

Waltons

9 years ago

Good morning,

It is fantastic to know that you are so pleased with the service you have received and that your greenhouse met your expectations. Thank you for your positive feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 08/07/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Excellent sales, customer service and speedy delivery. And fantastic value for money.

Waltons

9 years ago

Good morning,

It is wonderful to know that you are so pleased with all aspects of the service received and also with the value for money of your overlap shed. Thank you so much for the great review.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/07/2017

0

Trusted Customer

9 years ago

Great service

Good product. Delivered promptly free. Would reccomend

Waltons

9 years ago

Good afternoon,

I am so glad that you are happy with the quality of your summerhouse and the service that Waltons have provided you with. It is great to know that you would recommend us! Thank you for your great feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 11/07/2017

0

Waltons Reviews

Waltons 6 x 10 Green Skylight Plastic Shed - Free FloorMore reviews of this product (26)View product websitevery flimsy, should have bought wood

6 x 4 Waltons Tongue and Groove Pent Wooden ShedMore reviews of this product (19)View product websiteThe shed has assembled well and looks great. More than happy with it especially as it was not the most expensive option available.

49mm Weatherproof Padlock with Hasp StapleMore reviews of this product (34)View product websiteLooks sturdy and will do the job,

8 x 6 Waltons Ultra Value Tongue and Groove Apex Garden ShedMore reviews of this product (59)View product websiteVery good quality, easy instructions. Well thought out.

33m x 38m Waltons Large Log Cabin Studio with VerandaMore reviews of this product (3)View product websiteUnable to do this as we await delivery

10 x 8 Waltons Groundsman Tongue and Groove Apex Garden ShedMore reviews of this product (19)View product websiteVery strong sturdy shed and easy to erect

6 x 8 Waltons Reverse Overlap Apex Wooden ShedView product websiteCheapest I could find online and just as good as the rest

6 x 4 Waltons Evesham Wooden GreenhouseView product websiteExcellent value and looks good

6 x 4 Waltons Reverse Overlap Apex Wooden ShedView product websiteGreat value .............

8 x 8 Waltons Wooden Corner SummerhouseMore reviews of this product (35)View product websiteLovely summerhouse, competitive price

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?