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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

Barkway, Herts.

8 years ago

What Trusted Customer said about Waltons:

Excellent product.

Unable to fault any part of the service, delivered on time, product first class, easy assembly. Quaility product, well made, generous spares. Brought the twin window 10x8. A very satisfied customer....

Waltons

8 years ago

Good morning,

I am delighted to know that you are extremely pleased with all aspects of the service we have provided you with and that you are a very satisfied customer as a result of this. Thank you for your positive review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 09/08/2017

1

Trusted Customer

8 years ago

Communication poor.

Over stretched with demand and unwilling to adjust their operations to compensate. Customer services on the surface appears good but lacks consistency and integrate.

Waltons

8 years ago

Good morning,

Please accept my apologies for the fact that you were not entirely satisfied with the service you received. We try to accommodate customer needs as much as we can but unfortunately, orders with installation on do have an extended lead time of 6 weeks. Thank you for your feedback.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 07/08/2017

1

TC

Trusted Customer

8 years ago

What Trusted Customer said about Waltons:

Good product and service.

Good quality shed. Good information in advance of delivery and installation.

Waltons

8 years ago

Good morning,

It is fantastic to know that you are pleased with the standard of service received and that you are also pleased with the quality of your tongue and groove shed. Thank you for your positive feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 11/08/2017

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Waltons:

Lovely little den for our daughter

I ordered online, the process was quick and efficient. The delivery man was friendly and helpful.

Waltons

8 years ago

Good morning,

I am pleased that you were happy with the ordering process and the service we supplied and I thank you for your great review! It is much appreciated.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 13/08/2017

0

Trusted Customer

8 years ago

Great service and shed as described on website

Delivered on time and by pleasant gentleman who even gave a few tips on installing the shed.Shed itself was easy to assemble and all the necessary parts were included.Very happy as shed was exactly...

Waltons

8 years ago

Good afternoon,

I am thrilled to know that you are so pleased with all aspects of the service received and that you are happy with the quality of your overlap shed. It is great to that assembly was straight forward also and I thank you for having taken the time to offer your great feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 07/08/2017

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Waltons:

Poor refund process

Allocate fences at time of order taken. No delays in advising out of stock. Refund immediately requested

Waltons

8 years ago

Good afternoon,

Please accept my apologies for the issue that you experienced with your order. We do our best to provide high customer satisfaction and unfortunately, on this occasion, we were unable to do so. We appreciate your feedback as we are always looking for areas in which we can improve upon. I am sincerely sorry for any inconvenience caused.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

8 years ago

Good afternoon,

Please accept my apologies for the issue that you experienced with your order. We do our best to provide high customer satisfaction and unfortunately, on this occasion, we were unable to do so. We appreciate your feedback as we are always looking for areas in which we can improve upon. I am sincerely sorry for any inconvenience caused.

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 12/08/2017

0

TC

Trusted Customer

Margate

8 years ago

What Trusted Customer said about Waltons:

Kids love it!

The playhouse was delivered promptly as stated .

Waltons

8 years ago

Good morning,

I am so pleased that you are happy with the high standard of service Waltons have provided and I thank you for taking the time to leave your great review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 18/10/2016

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Waltons:

I ordered my summer house on the 12th August'17 and have not heard anything regarding the delivery/installation of such.

Waltons

8 years ago

Good morning,

Thank you for taking my call earlier and I am glad we were able to get dates booked for you that you are happy with. Should you have any further queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/08/2017

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Waltons:

First Class.

Waltons

8 years ago

Good morning,

I am delighted to know that you rate the service we have supplied as being first class and I thank you so much for your positive review - it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/08/2017

0

Trusted Customer

8 years ago

Everything

Waltons

8 years ago

Good morning,

I am so pleased to know that you are happy with the standard of service received and I thank you for your positive review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/08/2017

0

Waltons Reviews

10 x 8 Waltons Groundsman Tongue and Groove Apex Garden ShedMore reviews of this product (19)View product websiteExcellent in every department, delivery, assembly, finish.

25m x 2m Waltons Mini Log Cabin StudioMore reviews of this product (2)View product websiteI can't comment, i never received my purchase dated on the invoice provided by the company?

8 x 6 Waltons Tradesman Tongue and Groove Double Door Apex Wooden ShedMore reviews of this product (57)View product websiteHigh quality shed, strong and well made

4 x 4 Waltons Honeypot Snug Apex Wooden PlayhouseMore reviews of this product (66)View product websiteMy daughter is very impressed with the playhouse. It took about 30 minutes to assemble. Would recommend.

6 x 8 Waltons Reverse Overlap Apex Wooden ShedView product websiteAs described on website and good quality for the price.Easy to assemble and did most of it on my own.You just need someone to hold the panels while you screw them together.

5ft x 6ft Waltons Pressure Treated Feather Edge Fence PanelsMore reviews of this product (26)View product websiteOrder had to be cancelled

7 x 5 Waltons Honeypot Snowdrop Cottage Wooden Playhouse with LoftMore reviews of this product (38)View product websiteThe house was very good overall. There were a few rough edges and some bits that were a bit awkward to fix, but it ended up looking good and the children enjoy it.

7 x 5 Waltons Bournemouth Wooden SummerhouseView product websiteYou don't take American Express payments

3ft x 6ft Waltons Lap Garden Wooden Fence PanelsMore reviews of this product (9)View product websiteGreat value for money. Excellent

Waltons Pent Metal Shed 7 x 43ft - Foundation KitMore reviews of this product (1)View product websiteGreatþtyttttttttytttttttttttttttttt

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